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Stephanie Nelson - Branch Manager in El Paso, TX

Stephanie Nelson

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Branch Manager

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At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, L... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Hunter D
    Pocahontas, AR
    Posted on February 14th, 2024 03:46 PM
    The communication was amazing and was more than I could’ve asked for. Any and all of my questions were always answered. Stephanie was beyond helpful and made everything possible for us.
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm thrilled to hear about your positive experience, Hunter! It was a pleasure to assist you and answer all your questions. I'm committed to providing amazing communication and service to make things as easy as possible for you. Thank you for...
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    Cassondra S
    Posted on January 25th, 2024 04:38 PM
    Stephanie is absolutely wonderful, she advocated for those she works with and always treats you like you are the only person she is in the process of assisting. She does a fantastic job, top leader in the business if you ask us. She assisted...
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    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm truly touched by your kind words, Cassondra. It's been an absolute pleasure working with you both in 2015 and again in 2024. Knowing that you felt valued and well-served truly makes my day. I strive to provide the best service to all my...
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    Cassondra S
    Jonesboro, AR
    Posted on January 25th, 2024 04:36 PM
    Stephanie was always available and never made us feel like we were a bother. She responded quickly any hour of the day and advocated for us in BIG ways.
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm deeply moved by your feedback, Cassondra. It's always my goal to ensure my clients never feel like they're a bother. I believe in not just working for you, but with you, which means being available whenever you need me. I'm glad to hear...
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    Kassadee D
    Posted on December 28th, 2023 04:27 AM
    Stephanie is the absolute best! She made the process so easy! I cannot recommend her enough!!
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm absolutely thrilled to hear about your positive experience, Kassadee! It's my goal to make the process as smooth as possible for everyone I work with at New American Funding. Your recommendation means a lot to me. Thank you so much for...
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    Kassadee M
    Pocahontas, AR
    Posted on December 28th, 2023 04:26 AM
    Stephanie and her team are absolutely amazing! As first time home buyers my husband and I were so nervous and had absolutely no idea where to even start. From the time we applied Stephanie was in constant contact and did an amazing job walking...
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    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm absolutely thrilled to hear about your positive experience, Kassadee! It was such a pleasure to guide you and your husband through this process as first-time home buyers. Knowing that my constant communication and guidance helped ease your...
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    Charla J
    Walnut Ridge, AR
    Posted on November 21st, 2023 03:17 PM
    Stephanie made this the easiest and smoothest process. She was great from start to finish. She answered timely and gave me so much peace of mind that I was in good hands!
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm truly delighted to hear that your loan purchase process was smooth and easy, Charla. Your peace of mind is of utmost importance to me, and I'm glad I could provide that for you. Thank you so much for your kind words and the perfect rating....
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  • SFTP
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    Dustin P
    Walnut Ridge, AR
    Posted on November 10th, 2023 10:31 AM
    Stephanie helped me get my family into our house quickly and took the time to find an insurance option that better fit my budget
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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    Kimberly G
    Walnut Ridge, AR
    Posted on November 9th, 2023 03:44 PM
    Stephanie was great! And made the entire process easy!
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm truly grateful for your kind words, Kimberly! Your positive feedback and high rating mean a lot to me. I'm delighted to hear that you found the loan purchase process to be easy and that your experience with New American Funding was a great...
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  • SFTP
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    Kimberly G
    Walnut Ridge, AR
    Posted on November 6th, 2023 08:48 PM
    Stephanie was absolutely fantastic! She made everything easy and was there every step of the way!
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    Thank you so much for your positive feedback and the perfect rating, Kimberly! I'm thrilled to hear that I was able to make the process of purchasing your loan easier. It's always my top priority to provide the best service to clients like...
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  • SFTP
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    Curtis S
    Paragould, AR
    Posted on October 27th, 2023 03:08 PM
    Mrs. Nelson provided awesome customer support and worked quickly to ensure we did not miss our closing date when a hiccup occurred that caused us to have to change our loan type halfway through the process.
    Reply from Stephanie Nelson
    October 21st, 2026 08:54 PM
    I'm incredibly grateful for your kind words, Curtis. It was my pleasure to assist you throughout the loan process and ensure that everything moved forward as smoothly as possible, despite the unexpected change. Here at New American Funding,...
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    About
    At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, Lower, LLC offers a wide variety of mortgage products suited to fit the needs of our clients. With our industry-leading customer service, we’re sure to find the home financing that is right for you.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Homebuyers
    Bond Loans
    VA Loans
    FHA Loans
    Conventional Loans
    Mobile Homes
    Rural Development
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    Positions
    • USA Mortgage - Sr. Mortgage Originator
      Oct 7th, 2024 - Oct 16th, 2026
    • New American Funding - Branch Manager
      Feb 1st, 2023 - Oct 7th, 2024
    Addresses and Serving Areas

    Year Started

    2020

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 136862
    Disclaimer
    © 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.