

Stephanie Nelson
Branch Manager

At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, L... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Stephanie was amazing and actually cared to listen to any concerns I had. She always tried to get the best for me.
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm incredibly grateful for your kind words, Jasmine. It was a pleasure to assist you in finding the best options available. Your satisfaction is my top priority, so I'm delighted to hear you felt listened to and supported throughout our time...
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Questions were answered, process was stream-lined
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm thrilled to hear that you found our process to be streamlined and your questions were answered, Alyssa. Your positive feedback means the world to me and reinforces why I love what I do at New American Funding. I strive to provide a 5-star...
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Stephanie was great to work with. I loved getting updates each Friday.
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm thrilled to hear that you had a great experience working with me, Hannah! Your feedback is greatly appreciated. The Friday updates were designed to keep you informed and involved throughout the process, so it's wonderful to know you found...
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Stephanie and her team made the process quick and easy! Great crew!
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Communication was clear and precise.
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
Thank you for taking the time to leave such a glowing review and a 5-star rating. It was a pleasure working with you and please do not hesitate to reach out if you need anything in the future.
Very friendly people, easily accessible, and willing to answer any questions. They made the process easy.
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Stephanie was awesome felt like I was talking with someone I’ve known for years she always took my calls even if it was late at night couldn’t have been better
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm absolutely thrilled to hear such wonderful feedback, Luke! It was my absolute pleasure to assist you and I'm delighted that you felt comfortable and well-served throughout the process. I always strive to be available for my clients, no...
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Everything
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I'm delighted to hear you had a successful experience, Jeremy! It's always my aim to provide top-tier service. Your feedback and the 5-star rating mean a lot to me and everyone here at New American Funding. If you need any assistance in the...
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Stephanie was an absolute pleasure to work with. Communication was on point. She made my first time home buying experience a breeze. I would recommend NAF and Stephanie Nelson to everyone.
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
I greatly appreciate your kind words, Cindy. It was a pleasure assisting you and I'm thrilled to hear that your first home buying experience was seamless. Your recommendation means a lot to me and the entire team at New American Funding. We...
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Personal touch. Very on top of communication. Loved their attention to my personal experience. Was treated with kindness. Great place to do business.
Reply from Stephanie Nelson
October 21st, 2026 08:54 PM
Thank you so much for your kind feedback, Cindy! I'm genuinely thrilled to hear that you appreciated the personal touch and strong communication during our interaction. It's important that every client feels valued and treated with kindness...
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About
At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, Lower, LLC offers a wide variety of mortgage products suited to fit the needs of our clients. With our industry-leading customer service, we’re sure to find the home financing that is right for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Bond Loans
VA Loans
FHA Loans
Conventional Loans
Mobile Homes
Rural Development
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Positions
- USA Mortgage - Sr. Mortgage OriginatorOct 7th, 2024 - Oct 16th, 2026
- New American Funding - Branch ManagerFeb 1st, 2023 - Oct 7th, 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 136862
Disclaimer
© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.