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Stephanie Moncayo, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1710 Edison Rd Suite C, South Bend, Indiana, 46617
Telephone: +1-269-932-2435
Rating: 4.93

Ruoff Mortgage - NMLS 2223577

Ruoff Mortgage - South Bend

4.93

(147)

Mortgage

Mortgage Loan Officer

Contact Info

(269) 932-2435

South Bend, IN

https://www.ruoff.com/stephaniemoncayo

https://apply.ruoff.com/stephaniemoncayo

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.93

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Experience.com

4.89

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Super happy with the treatment the kindness they helped me a lot in the process of the

Reply from Stephanie Moncayo

August 18th, 2025 07:15 PM

I'm pleased to know that you felt well supported and appreciated the kindness throughout the process. It means a lot to me that I could assist you effectively. Thank you for sharing your positive experience.

Stephanie was beyond helpful and responsive. She was very knowledgeable and I would absolutely work with her again in the future. She was very good at making herself available to answer any questions I had and I really appreciated that.

Reply from Owner

August 23rd, 2025 02:06 AM

Thanks so much for your kind words Wes, it was such a pleasure working with you guys and I really hope this new chapter of yours in your new home is the best one yet!

The closing figures became stressful. At one point we were told we needed X amount to close. And then were told we would not be receiving any of our earnwst money back. Then in the end needed no money to close and got all the earnest money...

Reply from Stephanie Moncayo, Ruoff Mortgage

August 23rd, 2025 02:11 AM

I’m glad in the end it all turned out with the best possible outcome yet. Thanks so much for giving me the opportunity to help you guys out with this milestone! It was such a pleasure working together

Stephanie was very professional and knowledgeable! she was very quick to solve any issue we ran into and I would recommend her to anyone! Very great experience!

Reply from Stephanie Moncayo

August 14th, 2025 03:10 PM

It's wonderful to hear that you found my support professional and knowledgeable. I'm glad I could assist you efficiently and provide a smooth experience. Thank you for recommending me and for sharing your positive experience!

From start to finish, Stephanie made sure i understood what all was going on and what to expect through the entire process. She was very informative about every document sent my way, and what to do. she answered every question I asked quick...

Reply from Stephanie Moncayo, Ruoff Mortgage

August 3rd, 2025 09:29 PM

Tamaine, I appreciate your kind words. It was a pleasure helping you through this journey and wish you nothing but the best!!

Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Deaja D

Reply from Owner

August 1st, 2025 05:18 PM

It was such a pleasure helping you purchase your home Deaja!

The loan process was smooth and I have and amazing loan officer who was there to answer any questions I had. The online website made it easy to track what was completed and what wasn't.

Reply from Stephanie Moncayo, Ruoff Mortgage

July 28th, 2025 03:29 PM

It was such a pleasure working with you Deaja! Good luck in this new journey of yours 😊

Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Kaleena O

Reply from Owner

July 28th, 2025 03:31 PM

I really loved working with you Kaleena, wishing you the best in this new path in life 😊

Patients, understanding and clear communication

Reply from Stephanie Moncayo

July 27th, 2025 03:31 PM

I'm glad to hear that you appreciated the patience and clear communication throughout the process. It was important to me to ensure everything was understandable and that your needs were met comprehensively. Thank you for the kind words and...

we are grateful for the help we gotten even though we have been busy and forgetful, she took the time to write us, email us, and answer our questions with patience with respect .

Reply from Stephanie Moncayo, Ruoff Mortgage

August 1st, 2025 05:19 PM

Fue un placer ayudarlos a usted Jonathan, y a su esposa, Dairi, con la compra de su nueva casita!! Muchas felicidades

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Medical Professional Mortgages

Fixed Rate Mortgages

Adjustable Rate Mortgages