

Top 5%
Stephanie Moncayo, Ruoff Mortgage
Ruoff Mortgage - NMLS 2223577

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
She helped me so much on understanding the process of buying my first house 100 % would recommend Stephanie
Reply from Owner
October 6th, 2025 07:57 PM
LOVED helping you out Selene :) I hope you and your family enjoy your new home!
Everthing was smooth. Stephanie was an amazing person to work with .
Reply from Stephanie Moncayo, Ruoff Mortgage
October 6th, 2025 07:57 PM
Thanks so much Selene :) Wish you all the best!!!
Stephanie was really kind and encouraging through the whole process!
Reply from Stephanie Moncayo, Ruoff Mortgage
October 6th, 2025 07:59 PM
Thanks so much Zippora! Really appreciate the kind words :)
Stephanie was on it when it came to answering all of my questions. I was nervous as it was my first time buying a home but she walked me through it and I couldn’t be more grateful. ☺️
Reply from Owner
October 6th, 2025 07:59 PM
You were more than deserving for everything great that came your way Yadira!! Really appreciate the kind words!
Stephanie did an amazing job answering all of my questions and made my first time buying a home a great experience.
Reply from Stephanie Moncayo
October 3rd, 2025 03:21 PM
I'm glad to hear that your first home-buying experience was positive and that I could help by answering your questions. Assisting you in this important step means a lot to me. Thank you for trusting me with this journey.
Stephanie,We are writing to express our sincere appreciation for your outstanding support in helping purchase our first home.Your dedication, expertise, and commitment were evident throughout the entire process. You went above and beyond, taking...
read more
Reply from Owner
September 19th, 2025 11:48 PM
It was SO wonderful working with you guys for the purchase of your home! So well deserved. Thank you for trusting me 🫶🏽
Hi Stephanie,We are writing to express our sincere appreciation for your outstanding support in helping purchase our first home.Your dedication, expertise, and commitment were evident throughout the entire process. You went above and beyond,...
read more
Reply from Stephanie Moncayo
September 8th, 2025 05:53 PM
Your heartfelt message truly means a lot to me. I'm so pleased to have had the opportunity to assist you in purchasing your first home. Offering personalized guidance and ensuring a stress-free experience were my priorities, and I'm grateful...
read more
Stephanie was AMAZING from start to finish! Every question was answered thoroughly and almost as soon as I asked. Updates were provided throughout the process online via call or text. The BEST customer service I have ever received!!! She is...
read more
Reply from Stephanie Moncayo, Ruoff Mortgage
September 3rd, 2025 03:39 PM
I'm pleased to know that the service I provided met your expectations. It's important to me to ensure all your questions are addressed promptly and thoroughly. Keeping you updated through multiple channels was my priority, and I'm glad it made...
read more
My son told me about his experience with Stephanie and I thought there's no way anybody could get that good! Well, I was wrong! Stephanie's level of customer service, knowledge, positivity, personal interest was other worldly! She is an absolute...
read more
Reply from Stephanie Moncayo, Ruoff Mortgage
August 23rd, 2025 02:08 AM
Awwwwwe I’m soo extremely glad to hear this George! Thanks so much for your kind words. You and Jerry were such a joy to work with and I wish you guys the best in this new journey!
I'm super happy with the dedication and kindness in helping them. It's excellent. I recommend them 100%.
Reply from Owner
August 23rd, 2025 02:07 AM
Muchas gracias por sus dulces palabras Michael, fue un placer asistirlo en la compra de su vivienda acá en Indiana
101–110 of 147
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
Specialities
Mortgage Origination
Mortgage Broker
Loan Services
Conventional Loans
ITIN Loans
VA Loans
USDA Loans
FHA Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - Senior Loan OfficerJun 4th, 2024 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2223577
Gallery





View all
+4
Awards
2025 Loan Officer ...
Hobbies
- Dancing
- Singing
- Anything numbers related
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us