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Stephanie Moncayo, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1710 Edison Rd Suite C, South Bend, Indiana, 46617
Telephone: +1-269-932-2435
Rating: 4.93

Ruoff Mortgage - NMLS 2223577

Ruoff Mortgage - South Bend

4.93

(147)

Mortgage

Mortgage Loan Officer

Contact Info

(269) 932-2435

South Bend, IN

https://www.ruoff.com/stephaniemoncayo

https://apply.ruoff.com/stephaniemoncayo

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.93

(147)

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Experience.com

4.89

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5.0

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I was referred to Stephanie by our realtor and I’m so glad she did! We were first time homebuyers and Stephanie did an amazing job navigating us through the financial process. It is the part of home buying that’s the most nerve wracking, but...

Reply from Owner

July 1st, 2025 01:44 AM

I loved working with you guys!! It makes my heart happy knowing you had a great experience. I wish you nothing but the best!! And as always I'll be just one phone call away whenever needed :)

Stephanie was so sweet and helpful from the start. As first time homebuyers, we had a lot of questions and Stephanie always responded quickly and accommodated our schedules which was usually after business hours which we greatly appreciated....

Reply from Stephanie Moncayo

May 21st, 2025 07:10 PM

I'm thrilled to hear that your experience as first-time homebuyers was positive and that I could assist you effectively. It was a pleasure to help answer your questions and accommodate your schedule. Thank you for your kind words and for choosing...

Helping me in all the things

Reply from Stephanie Moncayo

May 14th, 2025 12:49 AM

I'm glad to hear that I was able to assist you with everything you needed. Thank you for your positive feedback. If there's anything else I can do for you, please feel free to reach out.

Wonderful experience, great service and friendly support through the whole process. Could not have asked for a better partner through this process.

Reply from Stephanie Moncayo, Ruoff Mortgage

September 19th, 2025 11:54 PM

I’m just now seeing this review but it was FANTASTIC working with you guys!! Wishing you all the best

Wonderful experience, great service and friendly support through the whole process. Could not have asked for a better partner through this process.

Reply from Owner

April 3rd, 2025 05:58 PM

It was my pleasure helping you guys out during this big life decision! I hope your new life closer to the grands is fantastic, specially with how close to the lake you'll be. I'm sure it'll be lovely! Thanks again for trusting me with your...

Stephanie was with us through the whole process. She was wonderful to work with, very professional and cheerful personality. When we had questions, she had answers! She was avalible anytime we needed her and made the process so much less stressful....

Reply from Stephanie Moncayo, Ruoff Mortgage

April 3rd, 2025 05:56 PM

Thank you SO MUCH Joanne and Mike for the kind words. It was such a pleasure working with you guys! Thank you for trusting me during this process and I look forward to hearing about your big move and I hope you love life now living closer to...

Sthepanie Moncayo always answered and my questions and doubts were very clear, and without his help I would not have been able to do it

Reply from Stephanie Moncayo

February 5th, 2025 07:56 PM

Ma, thank you so much for your kind words! It makes me so happy to hear that I was able to clearly answer your questions and help you through the process. Knowing I played a part in making your homeownership dreams a reality is truly rewarding....

quick kept me updated fast response Answered all of questions I had very helpful had a great experience made it easy for me to get my house

Reply from Stephanie Moncayo

February 3rd, 2025 04:48 PM

Juan, it was such a pleasure working with you! I'm so thrilled to hear that I was able to make the home buying process easier and answer all your questions efficiently. Hearing that you had a great experience is truly rewarding. Thank you so...

Stephanie was fantastic to work with. The entire experience was flawless

Reply from Stephanie Moncayo, Ruoff Mortgage

January 23rd, 2025 04:56 PM

It was a pleasure working with you and Earl! I wish yu guys nothing but the best in your new home!

Stephanie was kind, intelligent and an excellent communicator. I enjoyed working with her for each step of the process.

Reply from Owner

January 23rd, 2025 04:58 PM

Thanks so much for your kind words Scott, it was a pleasure working with you! I'm glad I was able to help with the start of your new adventure and big move!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Medical Professional Mortgages

Fixed Rate Mortgages

Adjustable Rate Mortgages