Top 5%
Sheila Welsh, Ruoff Mortgage
Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Great experience. Sheila helped explain and walked us through the process and was available whenever we had a question or concern. Highly recommend.
Reply from Owner
July 27th, 2026 04:39 PM
Janice, I'm glad to hear that you had a great experience. I appreciate your recommendation and am happy to have been able to assist you throughout the process. Enjoy that beautiful home.
Great communication.
Reply from Sheila Welsh, Ruoff Mortgage
July 14th, 2026 12:50 PM
Janice, I appreciate your positive feedback on the communication. I'm glad to know it met your expectations. Wishing you and Bob many happy memories in your new home.
Fast communication. Very helpful.
Reply from Sheila Welsh, Ruoff Mortgage
July 14th, 2026 12:50 PM
Robert, I'm glad to hear that you found the communication fast and helpful. Thank you for sharing your positive experience!
Efficiency
Reply from Sheila Welsh, Ruoff Mortgage
July 6th, 2026 03:39 PM
Jiyeon, I appreciate your feedback on efficiency. It's great to know this aspect stood out for you. Thank you for sharing your experience! Wishing you many happy memories in your new home.
Sheila made the process very easy for me. It is my first time doing this and I felt I was in good hands the whole time. Thank you!
Reply from Sheila Welsh, Ruoff Mortgage
June 30th, 2026 01:02 PM
Cade, I'm glad to hear that you felt in good hands throughout your first experience with this process. Thank you for your kind words, and I'm pleased I could make it easy for you. Enjoy your beautiful new home.
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Mary A F
Reply from Owner
June 22nd, 2026 02:18 PM
Mary, thank you for the high rating. I truly appreciate your support!
Sheila's so easy to work with and understand. she made the process less daunting! I would definitely recommend her to friends or family.
Reply from Sheila Welsh, Ruoff Mortgage
June 22nd, 2026 02:19 PM
Mary, I'm glad to hear that you found the process less daunting and easy to understand. Your willingness to recommend me to friends and family is greatly appreciated. Wishing you all the best!
Sheila is amazing! She is so friendly, helpful & knowledgeable. Recommend her to anyone going through this experience.
Reply from Sheila Welsh, Ruoff Mortgage
June 18th, 2026 06:14 PM
Debra, I appreciate your kind words and recommendation. I'm glad to hear that you found my help friendly and knowledgeable during your experience. It was so good to get caught up with you and Mary Ann. Wishing you both the very best.
Extremely personable and always available when needed. Would recommend her to anyone in need of loan officer.
Reply from Sheila Welsh, Ruoff Mortgage
June 12th, 2026 04:34 PM
Rebekha, I appreciate your kind words and recommendation. I'm glad to hear that you found me personable and accessible whenever needed. Your support means a lot to me! Enjoy your new beautiful home and if you ever need anything please let me...
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Our loan officer was very helpful and easy to communicate with. She made the process of buying our first home seamless!
Reply from Sheila Welsh, Ruoff Mortgage
May 19th, 2026 08:42 PM
Amanda, I'm glad to hear that you found the process of buying your first home seamless. It's important to me that communication is easy and helpful throughout the journey. Thank you for sharing your experience! Best wishes in your new home....
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About
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 364985
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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