

Top 5%
Sheila Welsh, Ruoff Mortgage
Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...

Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sheila was always in constant communication with me to keep me updated on the loan process. She worked very hard to make sure every aspect was covered and always gave me the best and easiest option to relive the stress of home buying. Sheila...
read more
Reply from Sheila Welsh, Ruoff Mortgage
February 23rd, 2026 07:00 PM
Thank you Peyton for the kind words and I wish you much happiness in your new home. If you need anything just let me know.
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Nikie C
Reply from Owner
February 16th, 2026 02:14 PM
Thank you, Nikie, for the positive rating. I appreciate it and am here if you need any assistance in the future.
We have worked with Sheila as a first time home buyers, 2nd time, and a refinance! She has made it stress free each time, has answered all my questions, and made it easy to understand. What made it excellent besides that is the convenience...
read more
Reply from Sheila Welsh
February 16th, 2026 08:46 PM
Nikie, I'm grateful for your continued trust and for choosing to work with me through various stages of your home ownership journey. It's wonderful to know that the process felt stress-free and convenient for you. Providing clarity without...
read more
Shelia was always on top of it, and was great with communication. She was also great at trying to find the best price at the best r*te for us.
Reply from Sheila Welsh, Ruoff Mortgage
December 30th, 2025 08:10 PM
It's wonderful to know that you appreciated the communication and diligence throughout the process, Noah. I strive to find the best options for my clients, and I'm pleased to hear it made a difference for you. If you have any more questions...
read more
Sheila is a consummate professional. She was a pleasure to work with.
Reply from Sheila Welsh, Ruoff Mortgage
December 29th, 2025 04:50 PM
I appreciate your kind words, Shelley. I'm glad that you found working with me a pleasure. If there’s anything else you need or any questions come up, don’t hesitate to reach out. Thank you for your trust in handling your mortgage with Ruoff...
read more
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from John S
Reply from Owner
December 17th, 2025 05:42 PM
Thank you for the excellent rating, John. I appreciate your trust in choosing me for your mortgage needs. If you ever need assistance or have questions in the future, feel free to reach out.
Sheila was on top of the process the entire way and was informative and quick to provide a response when requeted. She made the entire process a very good experience.
Reply from Sheila Welsh, Ruoff Mortgage
December 17th, 2025 05:43 PM
I'm pleased to hear that you found the process well-managed and informative. Keeping the experience smooth and responsive is always my goal, so it's great to know it made a positive impact on your journey. If you have any more questions or...
read more
It was easy and efficient Shiela made it an enjoyable experience
Reply from Sheila Welsh, Ruoff Mortgage
December 15th, 2025 02:38 PM
I'm glad to hear that the process was easy and efficient for you, Mary. It's rewarding to know that I could help make your experience an enjoyable one. If you need any further assistance or have more questions, feel free to reach out. Thank...
read more
Sheila Welsh provided extensive and very timely communication every step of the way. She made sure everything was very clear and there were no lingering questions about anything. I would highly recommend her for anyone trying to secure a loan....
read more
Reply from Owner
December 15th, 2025 02:38 PM
I'm glad you found my communication helpful throughout your loan process. Ensuring clarity and addressing any questions you might have is always a priority for me. Thank you for your recommendation and for choosing to work with me. If there's...
read more
Sheila Welsh provided extensive and very timely communicaton every step of the way. She made sure everything was very clear and there were no lingering questions about anything. I would highly recommend her for anyone trying to secure a loan....
read more
Reply from Sheila Welsh, Ruoff Mortgage
November 30th, 2025 06:42 PM
I'm really pleased to know that the communication throughout the process met your expectations, William. Making sure everything is clear and leaving no questions unanswered is always my goal. Thank you for recommending my services, and if you...
read more
41–50 of 172
About
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 364985
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us