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Sheila Welsh, Ruoff Mortgage - Senior Loan Officer | NMLS# 364985 | Ruoff Mortgage NMLS# 141868 in Lafayette, IN
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Sheila Welsh, Ruoff Mortgage

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Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...

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Additional Licenses: NMLS# 364985. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Location & Business Hours
Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
99%
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1%
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Reviews from Web
  • Encompass
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    Peyton S
    Lafayette, IN
    Posted on February 21st, 2026 04:05 PM
    Sheila was always in constant communication with me to keep me updated on the loan process. She worked very hard to make sure every aspect was covered and always gave me the best and easiest option to relive the stress of home buying. Sheila...
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    Reply from Sheila Welsh, Ruoff Mortgage
    February 23rd, 2026 07:00 PM
    Thank you Peyton for the kind words and I wish you much happiness in your new home. If you need anything just let me know.
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    Nikie C
    Posted on February 4th, 2026 02:58 AM
    Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Nikie C
    Reply from Owner
    February 16th, 2026 02:14 PM
    Thank you, Nikie, for the positive rating. I appreciate it and am here if you need any assistance in the future.
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    Nikie M C
    WEST LAFAYETTE, IN
    Posted on February 4th, 2026 02:58 AM
    We have worked with Sheila as a first time home buyers, 2nd time, and a refinance! She has made it stress free each time, has answered all my questions, and made it easy to understand. What made it excellent besides that is the convenience...
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    Reply from Sheila Welsh
    February 16th, 2026 08:46 PM
    Nikie, I'm grateful for your continued trust and for choosing to work with me through various stages of your home ownership journey. It's wonderful to know that the process felt stress-free and convenient for you. Providing clarity without...
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    Noah H
    DAYTON, IN
    Posted on December 30th, 2025 04:09 PM
    Shelia was always on top of it, and was great with communication. She was also great at trying to find the best price at the best r*te for us.
    Reply from Sheila Welsh, Ruoff Mortgage
    December 30th, 2025 08:10 PM
    It's wonderful to know that you appreciated the communication and diligence throughout the process, Noah. I strive to find the best options for my clients, and I'm pleased to hear it made a difference for you. If you have any more questions...
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    Shelley S
    Posted on December 18th, 2025 12:53 PM
    Sheila is a consummate professional. She was a pleasure to work with.
    Reply from Sheila Welsh, Ruoff Mortgage
    December 29th, 2025 04:50 PM
    I appreciate your kind words, Shelley. I'm glad that you found working with me a pleasure. If there’s anything else you need or any questions come up, don’t hesitate to reach out. Thank you for your trust in handling your mortgage with Ruoff...
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    John S
    Posted on December 16th, 2025 04:51 PM
    Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from John S
    Reply from Owner
    December 17th, 2025 05:42 PM
    Thank you for the excellent rating, John. I appreciate your trust in choosing me for your mortgage needs. If you ever need assistance or have questions in the future, feel free to reach out.
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    John A S
    LAFAYETTE, IN
    Posted on December 16th, 2025 04:51 PM
    Sheila was on top of the process the entire way and was informative and quick to provide a response when requeted. She made the entire process a very good experience.
    Reply from Sheila Welsh, Ruoff Mortgage
    December 17th, 2025 05:43 PM
    I'm pleased to hear that you found the process well-managed and informative. Keeping the experience smooth and responsive is always my goal, so it's great to know it made a positive impact on your journey. If you have any more questions or...
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    Mary M S
    LAFAYETTE, IN
    Posted on December 14th, 2025 08:05 PM
    It was easy and efficient Shiela made it an enjoyable experience
    Reply from Sheila Welsh, Ruoff Mortgage
    December 15th, 2025 02:38 PM
    I'm glad to hear that the process was easy and efficient for you, Mary. It's rewarding to know that I could help make your experience an enjoyable one. If you need any further assistance or have more questions, feel free to reach out. Thank...
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    Will G
    Posted on November 30th, 2025 06:35 PM
    Sheila Welsh provided extensive and very timely communication every step of the way. She made sure everything was very clear and there were no lingering questions about anything. I would highly recommend her for anyone trying to secure a loan....
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    Reply from Owner
    December 15th, 2025 02:38 PM
    I'm glad you found my communication helpful throughout your loan process. Ensuring clarity and addressing any questions you might have is always a priority for me. Thank you for your recommendation and for choosing to work with me. If there's...
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    William G
    Lafayette, IN
    Posted on November 30th, 2025 06:35 PM
    Sheila Welsh provided extensive and very timely communicaton every step of the way. She made sure everything was very clear and there were no lingering questions about anything. I would highly recommend her for anyone trying to secure a loan....
    read more
    Reply from Sheila Welsh, Ruoff Mortgage
    November 30th, 2025 06:42 PM
    I'm really pleased to know that the communication throughout the process met your expectations, William. Making sure everything is clear and leaving no questions unanswered is always my goal. Thank you for recommending my services, and if you...
    read more
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    About
    Additional Licenses: NMLS# 364985. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
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    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 364985
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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