Top 5%
Sheila Welsh, Ruoff Mortgage
Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Nesrin A
Reply from Owner
August 24th, 2026 02:46 PM
Thank you, Nesrin, for the excellent rating. I'm happy to have been able to assist you.
Sheila was very professiona, her skills and knowledge were very evident throughout the loan proces!
Reply from Sheila Welsh, Ruoff Mortgage
August 24th, 2026 02:48 PM
I'm glad to hear that you appreciated my professionalism and expertise during the loan process, Nesrin. Thank you for sharing your experience with Ruoff Mortgage. So happy for Christopher and wish him much happiness in the new home and at Purdue...
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Sheila was wonderful to work with! She was very kind and very helpful whenever we were confused or had questions!
Reply from Sheila Welsh, Ruoff Mortgage
August 12th, 2026 03:12 PM
Hayley, I'm so glad to hear that you found my support helpful and kind during your experience with Ruoff Mortgage. It's always my goal to make the process as smooth and clear as possible for my clients. Enjoy your beautiful new home.
Super helpful and very responsive
Reply from Sheila Welsh, Ruoff Mortgage
August 6th, 2026 06:41 PM
Bric, I appreciate your kind words. I'm glad to hear that you found my assistance helpful and that I was able to respond promptly to your needs. Enjoy your new home.
Communication was great. I was informed of anything needed on time so I wasn't rushing to get my documents in order. Always had an answer when I had questions. Always felt like I was in good hands.
Reply from Sheila Welsh, Ruoff Mortgage
August 6th, 2026 12:48 PM
Ramon, I appreciate your feedback and am glad to hear that you felt well-informed and supported throughout the process. It's important to me that you felt confident and had your questions answered promptly. Thank you for trusting me with your...
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Easy to talk to and provide information
Reply from Sheila Welsh, Ruoff Mortgage
August 5th, 2026 06:17 PM
Scott, I appreciate your feedback and am glad to hear that you found it easy to communicate with me and receive the information you needed. It's important to me that my clients feel comfortable throughout the process. Wishing you and your family...
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Everybody was so kind and willing to help with information at any time
Reply from Sheila Welsh, Ruoff Mortgage
July 30th, 2026 04:30 PM
Chris, I'm glad to hear that you found everyone kind and helpful during your experience. It's important to me that you feel supported and informed throughout the process.
Sheila is very experienced mortgage broker to work with, she helps me to closed my house less than 7 working day. I highly recommended.
Very professional and knowledgeable person who knows what she is doing.
Reply from Owner
July 29th, 2026 02:26 PM
Rose, I'm glad to hear that you found my support helpful in closing your house so quickly. I appreciate your kind recommendation and am thankful for the opportunity to assist you with your mortgage needs.
i was unfortunately taken cared by most expert home mortgagebroker. She is personal and professional person to work with. Absolutely thankful for her.
Reply from Sheila Welsh, Ruoff Mortgage
July 29th, 2026 02:26 PM
Nhung, I appreciate your kind words and am grateful for the opportunity to assist you with your home mortgage needs. It's nice to know you felt well taken care of and found the experience both personal and professional. Thank you for your trust...
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Sheila is excellent. ❤️
Reply from Sheila Welsh, Ruoff Mortgage
July 27th, 2026 04:39 PM
Heather, I'm grateful for your kind words and the lovely sentiment. It’s nice to know you had an excellent experience working with me. Thank you!
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About
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 364985
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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