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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
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Reviews from Web
Shawna loves what she does and it shows!
Reply from Shawna Mertens
May 4th, 2026 04:43 PM
Thank you, Jane, for noticing my passion for my work. I truly enjoy helping clients like you through the mortgage process. If you ever need anything else, please feel free to reach out.
Always fantastic working with you! Thank you!
Reply from Shawna Mertens
April 21st, 2026 02:16 PM
Lisa- It was a great experience working with you as well! Always professional, communicative, and easy to collaborate with throughout the transaction. Looking forward to many more closings together!
Everything went great with the process so nothing bad. Keep up the great work.
Reply from Shawna Mertens
April 21st, 2026 02:13 PM
It was truly a pleasure helping you purchase your first home! Being referred by your parents, whom I had the privilege of working with in the past, made the experience even more meaningful. Thank you for trusting me with such an important milestone—congratulations...
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Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Danielle B
Reply from Owner
April 17th, 2026 06:45 PM
Thank you for the 5-star review! It was so nice working with you, I look forward to working together again soon!
Shawna did a fantastic job keeping my seller and me in the loop on the important timelines of the transaction. We closed on time, and the buyer seemed very pleased with his experience as well! I look forward to recommending buyers to you in...
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Reply from Shawna Mertens
April 17th, 2026 06:23 PM
Thank you so much! I enjoyed working with you and appreciate the teamwork that helped make this a smooth, on-time closing. I look forward to working together again soon!
Love working with Shawna and Haley! It's always a smooth and successful transaction process. Great communication and expertise! Thanks for helping another client of mine!!!!
Reply from Shawna Mertens
April 17th, 2026 06:27 PM
Thank you!! We love working with you and appreciate the continued trust. So happy we could help another one of your clients!
Thanks again Shawna! I don't currently have anyone to send your way but you are always on my list of recommendations with new buyers!
Reply from Shawna Mertens
April 17th, 2026 06:42 PM
Thank you for the kind review! I appreciate being on your recommendation list—it means a lot. Always happy to be a resource for you and your buyers anytime, I am always a phone call or email away!
Everything was super easy, everyone was very transparent , timely, and communicative
Reply from Shawna Mertens
April 6th, 2026 02:29 PM
We’re so happy to hear you had an easy experience and felt well‑informed every step of the way. We appreciate you trusting us! Enjoy your new home!
Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Becki G
Reply from Owner
February 12th, 2025 05:09 PM
Becki- As always we appreciate the 5-star review!
Shawna is truly amazing! Highly recommend!!!
Reply from Shawna Mertens
March 27th, 2026 09:40 PM
Thank you Becki! I appreciate your trust and partnership. I love working with you and your clients!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.