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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
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8 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
We previously worked with Shawna and Haley for a home loan and were very pleased with that transaction that we wanted to work with them again! Just as the last time, there was great communication and they were both open to answer any questions...
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Reply from Shawna Mertens
February 27th, 2025 07:25 PM
Thank you so much for your kind words! We are so happy to hear that you had such a positive experience with us again! Great communication and being available to answer your questions are always top priorities for us. We’re grateful for your...
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Shawna and Hailey were absolutely amazing! Their response came in a timely manner and they were always available! If I ever buy a home again I will definetly be coming back to them!
Reply from Shawna Mertens
February 27th, 2025 07:21 PM
Thank you so much for your wonderful review! We’re delighted to know that you had a positive experience, and we look forward to assisting you again in the future. Enjoy your new home and that new baby!! Congratulations!
She was excellent
Reply from Shawna Mertens
February 27th, 2025 07:20 PM
Ingrid-Thank you so much for taking the time to leave a review! We truly appreciate your dedication and the extra effort you put into getting this file to closing. Your hard work and commitment have not gone unnoticed!
Everything was explained to me, the entire process, my texts and emails were responded to quickly, I really had alot of help with everything. Thank you so much for everything!!
Reply from Shawna Mertens
February 14th, 2025 05:45 PM
Hi Tyler! Our team strives to provide clear communication and prompt responses, so it’s wonderful to know that we were able to assist you effectively throughout the entire process. Your appreciation means a lot to us, and we’re grateful for...
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Shawna is the best!
Reply from Shawna Mertens
February 12th, 2025 05:08 PM
Jeanne- Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us no matter what side of the transaction you are on!
I absolutely loved that Shawna came to her closing and went through all the numbers in detail with the buyers. Many lenders don't come to their closings - so this is a special touch. Shawna and her assistant Haley made the process smooth. They...
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Reply from Shawna Mertens
February 12th, 2025 05:05 PM
Bethany- We pride ourselves on providing that special touch and ensuring our clients feel confident and well-informed throughout the process. Your feedback means a lot to us, and we’re glad you felt in good hands throughout the process. Thanks...
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They made this process very painless and smooth.
Reply from Shawna Mertens
February 7th, 2025 05:22 PM
Dominique, I'm so glad to hear your home purchase went smoothly. That's always my goal for my clients! It makes me happy to know I could make the experience painless for you. I really appreciate you taking the time to leave such a kind review....
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Shawna and the Guild Mortgage Team do a phenomenal job! I love working with them and I am always confident that they will remain professional and roll up their sleeves and get the work done to ensure a smooth transactio.
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Reply from Shawna Mertens
January 15th, 2025 08:38 PM
Becki-Your feedback is incredibly encouraging, and we are so pleased to have been a part of your new real estate journey! We appreciate your confidence in us and will continue to earn your trust in 2025. Looking forward to working with you...
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As a first time home buyer the experience was easy and I felt like I was given all the information that I needed.
Reply from Shawna Mertens
December 30th, 2024 08:30 PM
Katrina- I appreciate your feedback and am so happy you felt like the process was easy as a first-time home buyer! Just the way it should be! I am always here if you have any questions down the road! Happy New Year!
If your looking for a knowledgeable and hardworking lender who is available when you need her, choose Shawna---you will be glad you did!!!
Reply from Owner
February 28th, 2025 02:23 PM
Thank you so much, Amanda, for your amazing review! We appreciate your recommendation and look forward to working with you in the future!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.