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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Shawna and Haley ALWAYS provide a great flow of communication, a wealth of knowledge, and a positive attitude. I love working with them!
Reply from Shawna Mertens
March 19th, 2025 06:50 PM
Miss Lexi- Thank you, thank you, thank you! We take pride in ensuring our clients and realtors receive top-notch service, and your kind words confirm that commitment! Looking forward to assisting you and your homebuyers again in the future!...
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Shawna and Haley always do an outstanding job with myself and my clients! Thank you very much!
Reply from Shawna Mertens
March 19th, 2025 06:46 PM
Thank you so much, Mario, for taking the time to share your positive experience with us! It's our pleasure to assist you and your clients with their home purchase needs. We truly appreciate your support and look forward to continuing to work...
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As a first-time homeowner and veteran, navigating through uncharted territories can be a little nerve-wracking. Working with Shawna and the Guild Mortgage crew was most excellent. They accommodated any questions I had and were ready to help...
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Reply from Owner
March 12th, 2025 07:44 PM
Ashley- It's wonderful to know that our team's dedication to providing exceptional customer service and support made a difference for you. We're honored to have been part of your journey into homeownership and appreciate your trust in us. If...
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As a first-time homeowner and veteran, navigating through uncharted territories can be a little nerve-wracking. Working with Shawna and the Guild Mortgage crew was most excellent. They accomodated any questions I had and were ready to help...
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Reply from Shawna Mertens
March 12th, 2025 07:44 PM
Ashley- It's wonderful to know that our team's dedication to providing exceptional customer service and support made a difference for you. We're honored to have been part of your journey into homeownership and appreciate your trust in us. If...
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I appreciated the knowledge of the products and my customers satisfaction with the information they received.
Reply from Shawna Mertens
March 12th, 2025 07:35 PM
Thank you for your review, Mary. It's wonderful to hear that you appreciated the product knowledge and felt satisfied with the information provided. We strive to ensure every customer and agent has a smooth and informed experience during their...
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I always appreciate your clear communication and positive approach to any challenges that may arise. Continued Success~
Reply from Shawna Mertens
March 12th, 2025 07:32 PM
Thank you for sharing your experience, David. It's wonderful to hear that our clear communication and positive approach made the process smooth for you on the listing side. We truly value your feedback and look forward to working with you in...
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Shawna did amazing helping us through the home buying process. It was flawless, thank you Shawna & Haley and of course or realtor Susana Fernandez.
Reply from Shawna Mertens
March 12th, 2025 07:30 PM
Thank you, Isaias, for your wonderful review! We are so happy to have made your home buying experience such a smooth process. That is exactly how it should be, and we appreciate that we were able to be a part of your journey! Let us know if...
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Shawna did amazing helping us with every question we had, and she made the whole process extremely painless! We will never have one thing to complain about regarding the house buying process thanks to her and our realtor!! Definitely a super...
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Reply from Owner
April 16th, 2025 04:53 PM
I am happy to hear I was able to assist you with every question and make the homebuying process so painless! It's wonderful to know that you felt supported and comforted throughout the journey as buying a home can be a little nerve-wracking!...
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Shawna did amazing helping us with every question we had, and she made the whole process extremely painless! We will never have to complain about the house buying process thanks to her and our realtor .
Reply from Shawna Mertens
February 28th, 2025 02:21 PM
Thank you so much for your kind words, Hailey. We are so happy to hear that we made your first time home buying experience smooth and stress-free. It's our goal to provide exceptional service. It is also extremely helpful when we have clients...
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The entire transaction was so smooth and the communication between Shawna and myself and Shawna and our Client was amazing. I would definitely recommend Shawna in the future.
Reply from Shawna Mertens
February 27th, 2025 07:26 PM
Thank you so much for the kind words, Trina!! Your feedback means a lot to me, and I am grateful for your support and collaboration. Looking forward to working together soon!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.