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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
As a realtor, I know all too well, the value and importance of working with a trusted and experienced lender! I've done several transactions with Shawna and they have all been smooth! In collaboration- I can appreciate her experienced knowledge,...
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Reply from Shawna Mertens
December 30th, 2024 08:36 PM
“Thank you for your fantastic review, Amanda! Your recommendation means a lot to us, and we always appreciate the outstanding service that we receive in return from you! Looking forward to working together again in the future!
The process was seamless and fast! Shawna & Guild were able to get closing moved up 10 days so that the buyers were able to close before Chriatmas. Great to work with as always!
Reply from Shawna Mertens
December 24th, 2024 04:52 PM
Thank you so much Sarah! We always appreciate your positive attitude and energy while working together! So happy we were able to get our buyers to close before Christmas and home for the Holidays!
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Reply from Shawna Mertens
January 2nd, 2025 09:57 PM
It's wonderful to hear that you had a positive experience with me at Guild Mortgage. Thank you for taking the time to leave a 5-star rating, Ryan. It was a pleasure assisting you with your purchase loan. If you have any future mortgage needs...
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Shawna is great to work with as a listing agent and buyer's agent. Her pre-approval process is strong and it never worries me she pre-approves someone. Also, her communication is very good. I know that I can get a hold of her pretty quickly....
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Reply from Owner
December 24th, 2024 05:04 PM
We appreciate you saying that, Seth! Communication is key throughout the entire process! We always want to make sure that both our buyer and agents are on the same page! As you know, I am always a phone call or email away!
Shawna communicates with agents and clients very well. I know that I can get a hold of her fairly quickly when needed. She also does a thorough job on pre-approvals compared to other mortgage lenders. I also really like that she shows up to...
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Reply from Shawna Mertens
December 24th, 2024 04:46 PM
Thank you, Seth, for your fantastic review! 1st time homebuyers are my favorite to work with, buying a home is a huge financial decision along with that comes many questions! I am happy to hear the experience was not only well for the buyers...
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Best place to go if you ever need a mortgage or refinance, please look this lady up. She’s amazing.
Reply from Owner
December 24th, 2024 04:41 PM
We greatly appreciate you saying that Heather! Thank you!
was amazing to work with. They were very helpful to the full extent. They worked really hard for us and we appreciate it greatly our family will never be the same..thank you so much for all your hard work. Your team is wonderful. We appreciate...
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Reply from Shawna Mertens
December 18th, 2024 04:50 PM
Heather- You worked just as hard! We appreciate all your patience and extra efforts! So excited for all the new memories you will make in your new home! Congratulations and Happy Holidays!
From application to closing, the entire process was clear, concise and simple. I can't thank Shawna and Hailey enough.
Reply from Shawna Mertens
December 17th, 2024 04:38 PM
Thank you for taking the time to share your experience, Ashley! We are thrilled to hear that entire Guild team made your loan process clear and simple. Your kind words and 5-star rating mean the world to us. Enjoy your new home! Happy Holidays!...
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Shawna and Haley both were super easy to talk to and get a hold of! They were able to share so much information making it easy to get through the transaction! Great experienc!
Reply from Shawna Mertens
December 17th, 2024 04:42 PM
Thank you for your kind words and support! It has been fun watching you grow this year, Lydia! Looking forward to working with you in the years to come!
It's always a pleasure to work with Shawna and Haley. My buyers were pleased with the entire process which makes it a much easier job for me.
Reply from Shawna Mertens
December 17th, 2024 04:48 PM
Thank you, Jason, for providing this positive feedback! It's always our goal to make the loan purchase process as stress-free as possible for our clients, and we're thrilled that your buyers were pleased with their experience! We look forward...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.