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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Quick reliable results!
Reply from Shawna Mertens
July 12th, 2025 10:15 PM
I'm glad to hear you appreciated the quick and reliable results. Providing efficient service is always a priority for me, and it's encouraging to know it met your expectations. If there’s anything else you'd like to discuss or any questions...
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Shawna's team worked endlessly to make sure we got this loan. There were many obstacles that they explained and guided us through. They have the patience of saints and invaluable knowledge.
Reply from Shawna Mertens
July 2nd, 2025 01:55 PM
Thank you for the kind review! Sometimes things don’t go as they should, but we know how to navigate through a few challenges! Thank you for working with us to get you to the closing table on time! Congratulations on your new home!
Shawna & Haley are very knowledgeable and passionate about what they do. They gave me a great rate and made the entire process enjoyable!
Reply from Owner
July 14th, 2025 09:25 PM
Lori- Thank you so much for your kind words! It is truly not work when you love what you do! We appreciate you always being so willing to work with us as well! Enjoy your new home and most importantly, enjoy this new chapter! Congratulations!...
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I really appreciated the way I was treated, the customer service was excellent and Shawna did a great job helping me to understand the entire process! I didn't feel like I was just a commission to be earned but a person who needed guidance...
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Reply from Shawna Mertens
July 11th, 2025 12:39 PM
I'm truly grateful for your kind words and appreciation. I'm committed to providing excellent customer service and am glad to hear that you felt well-supported and respected throughout the process. It's important to me that you fully understand...
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Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Joel S
Reply from Owner
July 14th, 2025 09:26 PM
Thank you so much, Joel! The best part of buying a house it is buying the one you are renting and not having to move! Congratulations!
Shawna and Haley where outstanding to work with. Very prompt, they get things done in a timely manner. They both seemed excited for me as the buyer and very friendly! I would recommend them
to anyone!
Reply from Shawna Mertens
July 10th, 2025 06:17 PM
I'm so pleased to hear about your positive experience working with both Haley and me. It's great to know that our promptness and friendly attitude made a difference in your journey as a buyer. Your recommendation means a lot, and if there's...
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Shawna made my client feel confident in the home buying process !
Reply from Shawna Mertens
June 26th, 2025 09:33 PM
Sarah- This makes us so happy to hear! We appreciate you sending her our way and so happy that it worked out for everyone in the end! We look forward to working with you again soon!
Knowledgeable and on Time!
Reply from Shawna Mertens
June 26th, 2025 09:44 PM
We appreciate your positive feedback about our expertise and punctuality. Your satisfaction is important to us, and we are pleased to know you had a good experience with Guild Mortgage. If there are any additional comments or questions, please...
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Shawna was absolutely amazing to work with! Our foreclosure transaction wasn't the easiest, but she handled the lending seamlessly. It was nice to know that part was taken care of. Shawna was friendly, professional and very competent. My clients...
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no problems
Reply from Shawna Mertens
June 13th, 2025 05:54 PM
I'm glad to hear that the process went smoothly for your purchase, Louis. If you have any further questions or need assistance in the future, feel free to reach out.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.