Top 5%
Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
THe level of service received from Shawna Mertens and Guild was extremely satisfatory. The loan application process was straightforward and Shawna did a great job explaining the details of the loan at closing. The clarity of communication and...
read more
Reply from Shawna Mertens
August 19th, 2025 08:18 PM
Vickie- I truly appreciate your kind words and thoughtful feedback. It was a pleasure working with you throughout the loan process, and I’m so glad to hear that the experience felt smooth and clear. Communication and efficiency are always top...
read more
Absolutely the best experience we had! Highly recommend going thru Guild Mortgage.
Reply from Owner
August 19th, 2025 08:17 PM
Bill- Your kind words and recommendation mean the world to us. It was truly a pleasure helping you through your home financing journey, and we’re so glad we could make it smooth and memorable!
Shawna is honestly the best loan officer/manager I have ever dealt with. She always answers her phone is 99% available for any questions you may have. She made the process easy and mostly painless lol..I highly recommend going thru Guild Mortgage!!...
read more
Reply from Shawna Mertens
August 19th, 2025 07:21 PM
Bill, thank you so much for your kind review!
I truly appreciate it and always strive to be available to guide everyone through the homebuying process—from start to finish. I hope you and Sandy are loving your beautiful new home! Please don’t...
read more
Shawna was so easy to work with and explained complex things in such an easy way that made me able to understand. She was super responsive, commited and acurate, she did it quickly, with ease and has great people skills!
Reply from Shawna Mertens
August 4th, 2025 08:31 PM
Lisa- Thank you so much! I'm really glad I could help make things easier to understand and keep everything moving smoothly. I always try to be as responsive and clear as possible, so it means a lot to hear that it made a difference for you...
read more
Shawna made our process of buying our home SIMPLE and stress free! She is super responsive and takes care of everything as fast a s possibl! Not to mention she is as kind as they come! We love Shawna!
Reply from Shawna Mertens
August 4th, 2025 08:26 PM
Kaysie- Thank you so much for your sweet compliment! It was so wonderful working with you and Cody on your new home! You are going to make so many memories enjoying your new pool! I can't wait to see and hear about all the updates!
The transaction went very smoothly as usual thanks Shawna!
Reply from Shawna Mertens
August 4th, 2025 08:24 PM
Jill- We greatly appreciate your referral! As always it is a pleasure working with you throughout the year!
Shawna and the team were great to work with. Very responsive and available to provide insights and resources to the questions I had.
Reply from Shawna Mertens
August 4th, 2025 08:22 PM
Jason- It was a pleasure working with you and finding your new home in MI! We are just a phone call or email a way and always happy to help answer any questions you may have! Enjoy your beautiful new home and property!
Always answered questions in a timely manner. Was present in the end.
Reply from Shawna Mertens
July 14th, 2025 09:24 PM
Carey- So happy to have been able to help get you and your family into the home of your dreams! I saw you were already filling your garage with your car collection! Enjoy your new home and Congratulations again!
Shawna is amazing!
Reply from Shawna Mertens
July 14th, 2025 09:21 PM
Karyn- I appreciate your kind words, working with clients with you make my job easy! So happy to have been able to help get you and your family into the home of your dreams! Congratulations!
Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Gunnar S
141–150 of 637
About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.