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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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8 AM to 5 PM
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closed
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closed
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Reply from Shawna Mertens
June 7th, 2025 01:09 PM
Thank you for your feedback, Bonnie. I'm glad to know that your experience with Guild Mortgage was satisfactory. If you have any specific comments or need further assistance, please feel free to reach out.
Your Team!
Reply from Shawna Mertens
May 30th, 2025 04:19 PM
I'm thrilled to hear that you had a positive experience with our team, Kate. It was a pleasure assisting you with your purchase at Guild Mortgage. Thank you for your kind words.
With a complicated situation, everyone was amazing helping out to make sure everything was good and secure for closing!
Reply from Shawna Mertens
May 29th, 2025 09:49 PM
I'm thrilled to hear that we could assist you through a complicated situation and ensure a smooth closing. It was a pleasure working with you, and I appreciate your kind words. Thank you for choosing Guild Mortgage!
Shawna and Haley were professional, friendly and easy to work with.
Reply from Shawna Mertens
May 23rd, 2025 03:20 PM
I'm glad to hear that you found working with Haley and me both professional and friendly. It was a pleasure assisting you with your purchase through Guild Mortgage. Thank you for your kind words.
Shawna was fantastic to work with, as usual!
Reply from Shawna Mertens
May 7th, 2025 07:49 PM
Teresa- We appreciate all your extra efforts in making sure a file gets to closing! Your extra work and determination does not go unnoticed! Looking forward to working with you again soon!
Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Erik K
Reply from Owner
May 7th, 2025 07:47 PM
As always, we appreciate your 5-star review!
Shawna did an AMAZING JOB with every aspect of the process, she made it very easy to understand every step of the way and kept in touch everyday.
Reply from Shawna Mertens
May 7th, 2025 07:46 PM
Erik- We are so happy we made it very easy to understand your homebuying experience! That is exactly how it is supposed to be which means we did our jobs! Enjoy your new home and you know how to get ahold of us if you have any questions in...
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I had a wonderful experience with Shawna and her team. They made communication super easy and anwsered questions I had right away. As an agent its super important to me to be on top of things on the lender side as well as the agents side because...
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Reply from Shawna Mertens
May 7th, 2025 07:44 PM
Lauren- We appreciate your feedback! Communication is key in our business, and we pride ourselves on making sure everyone is on the same page during every step of the process! Looking forward to growing our business together!
Shawna was wonderful!! So friendly and willing to answer any questions along the way!
Reply from Shawna Mertens
April 16th, 2025 04:42 PM
I am so happy to hear about your positive experience with us at Guild! Providing clear and supportive guidance is something we strive for! Thank you for choosing us, enjoy your new home!
Shawna was absolutely amazing to work with! She was always happy to answer our questions and do anything she could to help guide us through the process!
Reply from Owner
April 16th, 2025 04:43 PM
We're thrilled to hear that you found our guidance helpful during your homebuying journey! Please don't hesitate to reach out with any questions or concerns you may have! Enjoy your new home!!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
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Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.