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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
It felt like Shawna really had our best interest in mind and wasn't just looking out for herself.
Reply from Shawna Mertens
September 2nd, 2025 03:52 PM
Carol- Thank you so much for your kind words! It truly means a lot to me that you felt I had your best interest at heart. My goal is always to make sure my clients feel supported, informed, and confident throughout the process—not just to close...
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Shawna is an expert in her craft. made the process simple and easy to understand
Reply from Guild Mortgage - Shawna Mertens
August 30th, 2025 01:42 PM
I'm really pleased to know that you found the process simple and easy to understand. Making sure everything is clear and straightforward is something I strive for, and I'm delighted that my expertise contributed to this experience for you....
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Shawna was very quick to reapond to any questions i had and was always available when I needed anything .
Reply from Guild Mortgage - Shawna Mertens
August 30th, 2025 12:38 AM
I appreciate your feedback and am glad to hear that my responsiveness and availability met your needs. Ensuring that I'm there for your questions is important to me, and I'm pleased it made a positive impact on your experience. If you have...
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Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Elliott M
Reply from Owner
September 2nd, 2025 03:51 PM
Elliott- Thank you so much for the 5-star review! I truly appreciate you taking the time to share your experience. Enjoy your new home!
Constant communication and an eagerness to help.
Reply from Shawna Mertens
August 19th, 2025 08:27 PM
Elliott- Thank You for the Wonderful Feedback!
It’s so great to hear that you felt supported throughout the process. I always aim to stay connected and be as helpful as possible, so I’m thrilled that stood out to you. Enjoy your new home!
Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Brianna C
Reply from Owner
August 19th, 2025 08:25 PM
Your 5-star review made our day—thank you for your trust and support! Enjoy your new home!
..........
Reply from Shawna Mertens
August 19th, 2025 08:25 PM
We’re honored by your 5-star rating—thank you for choosing us and sharing your experience!
Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Sandy
Reply from Owner
August 19th, 2025 08:23 PM
Sandy- Thank you so much for the 5-star review!
It means the world to us that you had a great experience. :)
Shawn's communication was great .
. Easy to work with.
Everything went smooth
Reply from Shawna Mertens
August 19th, 2025 08:22 PM
Sandy- We truly appreciate your kind words and are so glad to hear that your experience was smooth and stress-free. Clear communication and ease of process are exactly what we strive for. Thank you again for choosing Guild Mortgage! Enjoy your...
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Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Vickie H
Reply from Owner
August 19th, 2025 08:19 PM
Vickie- It's always our goal to provide positive experiences and support throughout the mortgage process. Your feedback is greatly appreciated!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.