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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
Shawna & Haley were super easy to work with, super easy to communicate with & super duper friendly!!! Made my first time buying a home the easiest thing ever! THANK YOU SOOOO MUCH!!!
Reply from Shawna Mertens
October 13th, 2025 03:26 PM
I'm genuinely pleased to know that your first home-buying experience with Haley and me was smooth and easy. Communication is key, and I'm glad it helped make the process enjoyable for you. If you have any questions or need support in the future,...
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Shawna and her team are amazing! Looking forward to working with them in the future.
Shawna and her team made it possible for us to close on a property in 21 days which made the sellers of the property extremely happy.
Great communication and follow up.
Thank you!
Reply from Shawna Mertens
September 30th, 2025 05:58 PM
Thank you so much, Lisa! It was truly a pleasure working with you. I'm thrilled we were able to close in just 21 days and help make the sellers and buyer happy — that kind of teamwork and communication is what we strive for every day. I appreciate...
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Our loan officer, Shawna Mertens, was just outstanding. She contacted us after our realtor referred us. She was so pleasant to work with and kept us up to date with the whole loan process.Communication was fast and any question I had was answered...
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Our loan officer, Shawna Mertens, was just outstanding. She contacted us after our realtor referred us. She was so pleasant to work with and kept us up to date with the whole loan process. I world recommend Guild Mortgage to anyone. They were...
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Reply from Shawna Mertens
October 6th, 2025 03:13 AM
I appreciate your feedback, Jaran. It's great to know that you had a positive experience with the loan process. Keeping clients updated and providing a warm, professional service is important to me. Thank you for your recommendation of Guild...
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Shawna was amazing with the entire process. She was very accurate and helped keep our stress low. I will recommend her to anyone and everyone.
Reply from Shawna Mertens
October 4th, 2025 02:32 PM
I'm glad to hear that you found the process with me smooth and stress-free, Amanda. Accuracy is important to me, and it's great to know it made a difference for you. Thank you for your recommendation. If you ever need anything else, I'm here...
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Shawna was very friendly, things were done in a timely fashion and she was professional through it all.
Shawna was timely and very friendly.
Reply from Shawna Mertens
October 2nd, 2025 01:59 PM
I'm pleased to hear that you found my service both timely and friendly, Matt. It's important to me to create a positive experience for my clients. If you have any further questions or need assistance in the future, please don't hesitate to...
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We love working with Shawna & her team at Guild Mortgage!! They are SO wonderful with all of our homebuyers & take the time to explain every detail!! They knock it out of the park everytime!!
Reply from Shawna Mertens
September 30th, 2025 06:22 PM
Thank you for your kind words, Kelly. I'm really pleased to hear that you enjoy working with me and the team at Guild Mortgage. Taking the time to ensure every detail is clear for our homebuyers is important to me. I'm grateful for your trust...
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Thanks for your great communication!
Reply from Shawna Mertens
September 30th, 2025 05:36 PM
I appreciate your comment on the communication, Carissa. Ensuring clear and effective communication is a top priority for me. If you ever have more questions or need assistance, feel free to reach out. Thank you for taking the time to share...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.