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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
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Reviews from Web
Everything went smoothly and there were no
Reply from Shawna Mertens
November 7th, 2025 01:08 PM
Thank you for the positive feedback. It's great to know everything went smoothly. If you have any questions or need further assistance in the future, please don't hesitate to reach out.
Dealing with Shawna at Guild Mortgage was excellent! She was a pleasure to work with and her team was knowledgeable and professional. I would absolutely refer anyone looking for a mortgage lender her way!
Reply from Shawna Mertens
October 24th, 2025 03:52 PM
Allie- Thank you for trusting us with your home financing journey — It was a pleasure helping you on this exciting milestone! Wishing you and your family many happy memories in your new home! Welcome to FDL!
Shawna was great to work with she was always there to answer any question I had! She made the experience very nice!
Reply from Shawna Mertens
October 24th, 2025 03:54 PM
Nick- Thank you for allowing me to be part of your homebuying journey. I know the process can feel overwhelming at times, so it means a lot to hear that I was able to help make things smoother for you! Enjoy your new home!
The speed of the closing was amazing
Reply from Shawna Mertens
October 22nd, 2025 05:56 PM
Quick, easy and painless, just how it should be!!! Enjoy your new beautiful home! You have certainly deserved it :) !
A great local lender that still meets with buyers in person and is available when Buyers need them to be. Timely communication and support for buyers during the buying process is extremely important.
Reply from Owner
October 22nd, 2025 05:55 PM
Christine- We’re so grateful for your kind words! It was a pleasure working alongside you. Your professionalism and dedication to your clients made the process enjoyable for everyone involved. We’re excited about the opportunity to work together...
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Shawna & Haley were amazing to work with! They communicated regularly with the buyers during their home search and after. I appreciated their patience. They made the whole process seem "easy" which I know their job isn't easy at all. They just...
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Reply from Shawna Mertens
October 22nd, 2025 05:53 PM
Christine- We’re so grateful for your kind words! It was a pleasure working alongside you. Your professionalism and dedication to your clients made the process enjoyable for everyone involved. We’re excited about the opportunity to work together...
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Shawna is second to none. The customer service you get from her and Haley is excellent. Going anywhere else is a mistake.
Love working with them!
Reply from Shawna Mertens
October 22nd, 2025 05:49 PM
Tony- Helping you through your home loan journey--- again--- is an honor. Thank you for choosing us time and time again! Enjoy your beautiful new home!
Shawna did a fantastic job guiding us through the process. She explained everything well, was punctual in her responses, and made us feel confident at all times in her expertise. We couldn't ask for a better experience.
Reply from Shawna Mertens
October 16th, 2025 03:00 PM
It's gratifying to hear that you felt well-supported and confident throughout the process. I'm glad I could help guide you and assist with timely updates. If there's anything more I can do or if you have further questions, please don't hesitate...
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Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Tim J
I haven't had a loan in 15years and Shawna helped us out every step of the way and was very responsive to every question
Reply from Shawna Mertens
October 14th, 2025 09:01 PM
It's wonderful to hear that you felt supported and had your questions addressed throughout the loan process. It can be a big step after such a long time, and I'm glad I could assist you every step of the way. Should you have any more questions...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.