Top 5%
Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
They well of how professional and how helpful they are with show me enough that these people are best.
Reply from Shawna Mertens
December 15th, 2025 05:20 PM
I appreciate your kind words. I'm glad to know you felt supported and found the team professional and helpful. If there's anything more I can assist you with, please feel free to reach out. Thank you for your confidence in Guild Mortgage.
Everything promised was met and exceeded.
Reply from Shawna Mertens
December 12th, 2025 06:05 PM
I'm really pleased that your expectations were not only met but exceeded. It's great to know the experience was satisfying for you. If there's anything more I can do, feel free to reach out. Your confidence in Guild Mortgage is much appreciated....
read more
Guild Mortgage - Shawna Mertens has received a review with 5 star rating from Charles G
Very professional, efficient, knowledgable, and friendly outgoing staff. Our experience here was top shelf!
Reply from Shawna Mertens
December 8th, 2025 02:39 PM
I'm thrilled to hear you had such a positive experience with us. Professionalism and efficiency are top priorities for me, and I'm pleased that you felt well taken care of. Should you need any further assistance, please don't hesitate to reach...
read more
Nice people, friendly and explained things very nicely awnsered all questions.
Reply from Shawna Mertens
December 1st, 2025 01:40 PM
I'm grateful for your feedback. I'm glad to hear that the explanations were clear and all your questions were addressed. If there's anything more you need in the future, please feel free to contact me. Thank you for choosing Guild Mortgage!
Shawna is phenomenal at what she does.
Reply from Shawna Mertens
November 20th, 2025 06:42 PM
It's wonderful to know you felt positively about my work. Your feedback is valuable, and I'm grateful for your kind words. If there’s anything more I can assist you with, don’t hesitate to reach out. Thank you for your trust in Guild Mortgage!...
read more
Continued great service
Reply from Shawna Mertens
November 14th, 2025 05:40 PM
I appreciate your kind words about the service you received. It's important to me that your experience is positive, and I'm pleased to have been able to assist. If there's anything else you need in the future, please feel free to reach out....
read more
Overall was an amazing experience! Shawna communicated really well and explained documents and numbers very clearly so expectations were met in a timely manner. I would definitely recommend seeing her!!
Reply from Shawna Mertens
October 29th, 2025 08:36 PM
Nicole- I truly appreciate your kind words and am so glad to hear you had an amazing experience! Helping clients feel confident and informed throughout the mortgage process is always my goal. Thank you for trusting me to guide you through...
read more
I will continue to refer clients to Shawna and her team.
Reply from Shawna Mertens
October 29th, 2025 08:47 PM
Kourt- Excited to partner with you on your new journey—your energy and drive are going to take you far! We are here to support you every step of the way!
Put an offer on a house, the seller wasn't willing to work with the financing company. Within days I was switched to Guild with an accepted offer. From there they guided me through everything. Explained things I couldn't figure out and overall...
read more
Reply from Owner
October 29th, 2025 08:38 PM
Danny- Thank you so much for sharing your experience! I’m really glad we were able to pivot quickly and get you approved with an accepted offer. It’s always my goal to make the process as smooth and stress-free as possible, especially when...
read more
91–100 of 637
About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
Gallery
Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.