Shawn Kaplan at CrossCountry Mortgage
Branch Manager | NMLS #184641
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Great experience with this team!
Reply from Owner
December 4th, 2025 12:48 AM
Thank you! 🙏🏽
This was truly a great experience for me!!! Shawn’s team was always available and able to help me through the entire process with ease. I recommend them to anybody who needs help with a mortgage or refinancing. Everyone on the team was very...
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Reply from Owner
August 27th, 2025 10:45 AM
Thank you Greg! You’re a fantastic guy and a great client. We appreciate the opportunity to help again
As always, no stress at all!! Staff is absolutely wonderful to work with! Thank you for helping us with our new home mortgage!
Reply from Owner
July 27th, 2025 01:17 PM
Thank you Mike for the kinds words! we love helping your family
Shawn and his team make things happen! They are on top of the mortgage game, their products and knowledge are amazing. If you give Shawn the opportunity he will get the job done!
Reply from Owner
May 16th, 2025 10:10 AM
I appreciate the kind words, my friend! You’re a fantastic real estate agent and we love working with you!!
Shawn Kaplan is a consummate mortgage professional whose expertise is only matched by his generosity and deep commitment to community service. With many years of experience navigating the complexities of home financing, Shawn brings both strategic...
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Reply from Owner
May 6th, 2025 01:35 PM
Wow thank you! 😊 we are truly honored that you took the time to write such a thoughtful review. We are grateful we had the opportunity to help!
Real simple. I've known Shawn for at least 15 years. During that time, we've done multiple mortgages together. Some of them worked. Some of them did not. Each time (as you can imagine) I was managing many elements buying a home, like realtors,...
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Reply from Owner
April 4th, 2025 01:48 AM
Wow, thank you Jeff. 🙏🏽 That really means a lot! You’ve always been a great guy and it’s been an honor to help you!
They made our first home buying process seamless and easy to understand. Would work with The Kaplan Team again in the future!
Reply from Owner
December 4th, 2025 12:48 AM
We do appreciate you and your kind words!
Crosscountry took a nightmare and turned it around. Heather and Donna were an absolute dream to work with and made everything as smooth as possible. They were upfront and honest all the way through and kept me informed no matter if it was a...
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Reply from Owner
February 25th, 2025 11:18 AM
Thank you so much for the kind words! We are so happy to hear our team made such a positive impact on your experience! We truly appreciate your trust!
Had the best experience with the Kaplan Team purchasing my home and I have already recommended him to my real estate clients! Don't hesitate to reach out to him!
Reply from Owner
December 4th, 2025 12:49 AM
Thank you Claire!!
Very attentive and communication was good. Shawn was helpful in figuring out what our best option was.
Reply from Owner
March 27th, 2026 06:21 PM
Thank you for your review! We’re glad you experienced attentive service and clear communication throughout your home loan process. At CrossCountry Mortgage in Franklin, TN, we focus on helping clients find the best mortgage options based on...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
DSCR Loans
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
Bank Statement Mortgages
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- 184641
Hobbies
- Hunting
- Car Shows
- Family Time