Shawn Kaplan at CrossCountry Mortgage
Branch Manager | NMLS #184641
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The Kaplan Team always takes care of my buyers.
Reply from Owner
August 28th, 2026 06:53 PM
Thanks man. We truly appreciate the positive feedback. Thank you for choosing my team!
Great team for information, cutting edge technology, & customer service.
Reply from Owner
August 28th, 2026 03:58 PM
We are so glad you came ad got value from it!
Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Lauren V
Reply from Owner
August 31st, 2026 04:15 PM
Thank you my friend!
Heather and Jenessa, were incredibly helpful to us throughout the entire process! They were available whenever we had questions and went above and beyond in every aspect. Thanks for all the help Kaplan team.
Reply from Owner
August 28th, 2026 06:54 PM
Thank you for the wonderful review! We are so happy our team could help you.
These people treated me like Family from day 1. I want to thank every single person that was involved in making it possible for me to purchase my 1st brand new home ever and a very special thank you to Taren who talked me through this morning...
read more
Reply from Owner
August 25th, 2026 11:25 AM
Micky, I'm grateful for your kind words and thrilled to hear that you felt like family throughout your journey with us at CrossCountry Mortgage. It's wonderful to know that Taren and Justin were able to support you so well, and I'm happy I...
read more
Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Sammie M
Reply from Owner
August 15th, 2026 05:42 PM
Sammie, thank you for the wonderful rating. I'm glad to know your experience with CrossCountry Mortgage was positive.
It has been a breath of fresh air working with Donna, Heather, and Shawn at Cross Country Mortgage. The whole team was just a phone call away and always answered my calls and questions. As a realtor, I would highly recommend them! I do appreciate...
read more
Reply from Owner
July 24th, 2026 08:19 PM
Millie, I'm really pleased to hear that you and your client had such a positive experience with Donna, Heather, and me at CrossCountry Mortgage. Your kind words and recommendation mean a lot to us. Thank you for trusting us with your business!...
read more
As a transaction coordinator, I've worked with this team on several closings. I appreciate this lending team's responsiveness, attention to detail, and clear communication. They make every closing smooth and efficient.
Reply from Owner
June 16th, 2026 01:36 PM
Ariann, I'm grateful for your kind words and appreciation. It's wonderful to hear that our responsiveness and attention to detail have made your experiences smooth and efficient. Thank you for being such a valued partner in our transactions....
read more
Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Jessica M
Reply from Owner
June 16th, 2026 01:37 PM
Thank you, Jessica, for your positive rating. I'm grateful for your support!
Shawn and his team are top tier. Great communication, simple processes and execution
Reply from Owner
June 16th, 2026 01:37 PM
Flavius, I’m glad to hear that you found our communication and processes to be positive. Your kind words about my team and our execution are truly appreciated. Thank you for your feedback!
11–20 of 505
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
DSCR Loans
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
Bank Statement Mortgages
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- 184641
Hobbies
- Hunting
- Car Shows
- Family Time