Shawn Kaplan at CrossCountry Mortgage
Branch Manager | NMLS #184641
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Cross Country was great, no problems at all, the whole team was very responsive. We were very happy with the whole process and the teams professionalism.
I am very impressed and satisfied with our home buying experience with CrossCountry Mortgage. I felt that every detail from the beginning to the end was handled very carefully, efficiently and all of the team was very real anytime I had questions....
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Reply from Owner
May 1st, 2024 12:25 PM
Thank you for the kind words. You were wonderful to work with, and we look forward to being your lender for life!
This is not just a Mortgage company.They are far beyond that.Shawn Kaplan and his team went above and beyond what we expected as first time home buyers and made our home buying process so simple and stress free.I cannot recommend them enough....
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Reply from Owner
March 27th, 2026 06:22 PM
Thank you so much for the incredible review. We’re truly honored to be part of your journey as first-time homebuyers. At CrossCountry Mortgage in Franklin, TN, our goal is to go beyond just being a mortgage company by providing clear guidance,...
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We couldn’t be any happier with the service Cross County Mortgage provided from start to finish ( or from front door to back door). It’s a large investment you’re getting ready to take on so expect the best! Thank you Shawn, Val, Donna & Colleen-You...
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Reply from Owner
March 5th, 2024 12:20 PM
Thank you Chris for the kind words! We are so happy for you and your family and you were wonderful to work with. We wish you many years of joy! Congratulations!
Great service and exceptional communication through the process!
Reply from Owner
May 1st, 2024 12:25 PM
I’ve always admired how you run your business and it’s a true honor to hear these words from you!
Great, comfortable experience throughout. Reachable when questions needed answering and always willing to dampen the nerves for a first time buyer. Thank you Shawn and his team!!
Reply from Owner
February 23rd, 2024 01:50 PM
Sam, I really appreciate you and thank you for the opportunity! You were wonderful to work with
Shawn and his team were awesome! While buying a new construction home in a rapidly changing housing environment they were patient, communicative, and always educating us on what would be best for our individual situation. I recommend Shawn...
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Reply from Owner
February 23rd, 2024 01:50 PM
Mike, you all were absolutely fantastic to work with and I’m so happy for you. Congratulations on the beautiful new home! Fantastic new investment.
Very knowledgeable and great team to work with.
Reply from Owner
February 23rd, 2024 01:50 PM
Swikar I am so happy we were able to come to the rescue and help you all with your brand new home! Please never hesitate to reach out to us
Shawn and his wonderful team at CrossCountry were an absolute delight to work with. Very communicative, attentive and professional. I reached out to Shawn to save the day on a deal I had on one of my listings that was falling apart over financing...
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Reply from Owner
February 23rd, 2024 01:51 PM
Ruby you are a true professional, and absolutely amazing and one of the best realtors we have worked with! Thank you for the kind words.
The Kaplan team went above and beyond our expectations! They helped educate us in every step of the process and worked diligently to make sure we were able to purchase our perfect home. I would recommend them to anyone.
Reply from Owner
January 12th, 2024 01:42 AM
You were wonderful to work with my friend! So happy for you and your family! Thanks for the kind words.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
DSCR Loans
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
Bank Statement Mortgages
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- 184641
Hobbies
- Hunting
- Car Shows
- Family Time