Shawn Kaplan at CrossCountry Mortgage
Branch Manager | NMLS #184641
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Shawn Kaplan, Heather McGarry and the Kaplan Team of CrossCountry Mortgage Lender in Franklin, TN were a pleasure to work with when we financed our home purchase. They made sure everything was done on time and that it all went smoothly. They...
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Reply from Owner
April 10th, 2026 02:52 PM
Thank you Gene! Very grateful for your trust and honored to help!
Shawn Kaplan and his team have been an absolute blessing to our family in finding our first home! Shawn and his team were kind, gracious and working with us around the clock whenever we needed assistance. We will absolutely be using Shawn and...
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Reply from Owner
February 17th, 2026 09:08 AM
Thank you so much for the kind words! Helping your family into your first home truly means a lot to me and my team. We’d be honored to work with you again anytime. Wishing y’all nothing but joy in your new home, Karly!
The whole team was great. I worked with Heather and she was super helpful and informative throughout the whole process. Everything went very smoothly and super fast. Great experience overall. Highly recommend.
Reply from Owner
March 27th, 2026 06:19 PM
Thank you so much for the kind words, we really appreciate you taking the time to share your experience. Heather is incredible at what she does and I’m glad she was able to guide you every step of the way.We work hard to make the process smooth,...
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Extremely satisfied with the smooth process and amazing work from the entire Kaplan team.
Reply from Owner
February 17th, 2026 09:05 AM
We appreciate you trusting us and are always here if you need anything down the road!
Professional, personable, kind, respectful, and VERY helpful getting us our first home! We definitely recommend this company and team to all our friends and family! Thanks again— God bless yall!
Reply from Owner
February 17th, 2026 09:05 AM
Thank you so much for the kind words, Charles! Helping you into your first home is a true honor. Grateful for the trust to my team!
Shawn and the CCM are fantastic to work with, they are closely engaged throughout the entire process, making it an easy and positive experience, especially working remotely to complete my loan process.
Reply from Owner
February 17th, 2026 09:01 AM
Thank you so much for the kind words, Scott! I’m really glad our team could make your remote loan process feel easy and stress‑free. We’re always here to support you!
10/10 experience! The best mortgage process we have ever experienced. This is always a stressful process but this group made it so much easier for us this go around. Heather was amazing at communication and making the process smooth. Shawn...
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Reply from Owner
December 4th, 2025 12:48 AM
Thank you for the kind words! You were wonderful to work with and we are so happy for you! 🙏🏽
Sean and his team were instrumental in making our home buying experience a pleasure. We went through several offers that fell through as we were trying to sell our house to buy the home of our dreams. Everyone involved the process stay on top...
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Reply from Owner
September 18th, 2025 10:23 PM
Matt it was an honor to help and serve you and your family. I’m honored by your kind words and thank you for allowing our team to help!!
The Kaplan team kept me informed on a daily basis of the status of the refinance and if any other documents were needed. This made the whole process easier! My thanks to the team.
Reply from Owner
September 18th, 2025 10:24 PM
It was an honor to work with you and our team appreciates your trust!
Shawn, Heather and the whole team went above and beyond for me throughout the entire home purchase process. I couldn’t have asked for a better team or more support. Highly recommended!
Reply from Owner
December 4th, 2025 12:48 AM
Thank you Matt!! We are very grateful for you!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
DSCR Loans
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
Bank Statement Mortgages
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- 184641
Hobbies
- Hunting
- Car Shows
- Family Time