Top 5%
Shawn Chappell at Waterstone Mortgage NMLS #4...
Sales Manager / Senior Loan Officer
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strate... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM(Open now)
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Nibesh A
Reply from Owner
July 8th, 2026 02:13 PM
Nibesh, thank you for the great rating! I appreciate your support.
We will recommend this team to our friends and family.
Reply from Shawn Chappell at Waterstone Mortga...
July 7th, 2026 03:25 PM
Tripti, I appreciate your willingness to recommend our team to your friends and family. Thank you for your kind words and support!
Great working with Shawn and the Waterstone group. Friendly and knowledgeable folks that were great to work with.
Reply from Shawn Chappell
June 17th, 2026 08:24 PM
Gilbert, I'm grateful for your kind words about working with me and the Waterstone group. It's nice to hear that you found us friendly and knowledgeable. Thank you for your feedback!
shawn is the best in the business.
Reply from Shawn Chappell
June 17th, 2026 05:17 PM
Joshua, I appreciate your kind words. It's great to hear that you feel I'm the best in the business. Thank you for your feedback!
Friendly supportive knowledgeable
Reply from Shawn Chappell
June 16th, 2026 03:22 PM
Elizabeth, I appreciate your kind words. I'm pleased to know that you found the experience friendly and supportive. Thank you for recognizing my knowledge and support!
Shawn and Valerie were great to work with! They were available every step of the way and made it easy to make changes and helped us through the whole mortgage process. Patient kind supportive and knowledgeable. I would recommend them to anyone...
read more
Reply from Owner
June 17th, 2026 02:19 PM
Thank you, Betty, for sharing your experience. I'm glad to know that you found working with Valerie and me to be supportive and seamless throughout the mortgage process. Your recommendation means a lot, and I'm pleased we could assist you every...
read more
I highly recommend Shawn, Waterstone, and Shawn's team to help with any type of loan. Our refinance was seamless, easy, quick, and we were updated every step of the process. We greatly appreciate the simplicity of what seemed to be a large...
read more
It's was an absolute pleasure working with Shawn and Valerie. They were both incredibly helpful when going through the home buying process for the first time. Even some last minute curve balls didn't stop them from letting me close on time....
read more
Reply from Owner
June 8th, 2026 02:23 PM
I'm pleased to know that you had such a positive experience working with Valerie and me, Ryan. It's great to hear that we could assist you through the home buying process and ensure a timely closing despite any last-minute challenges. Thank...
read more
Great team, great service!! Thank you for taking such great care of us during our refi. I highly recommend Shawn and his team!
Reply from Owner
June 8th, 2026 02:23 PM
Thank you, Pamla, for your kind words and recommendation. I'm pleased to know that you felt well taken care of during your refinance with us.
Great team, great service!!
Reply from Shawn Chappell
June 8th, 2026 02:29 PM
I'm happy to hear that you had a good experience with our team, Pamla. Thank you for your kind words!
31–40 of 266
About
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strategic home financing. As a real estate investor himself, Shawn offers valuable insights into property investment. Outside of work, he enjoys time with his wife, Courtney, and their three boys.
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #473668
Awards
Disclaimer
State of Iowa Exempt Company Registration #2009-0102.State of Idaho Licensee Exempt.Iowa Master Loan Company Registration #88883361 (Regulated Lender Loan Company License).Illinois Residential Mortgage Licensee # MB.6760383.Idaho Regulated Lender Licensee #RRL-8843.Alabama Consumer Credit Licensee #22162.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-188056.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions