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Shawn Chappell at Waterstone Mortgage NMLS #4...
Sales Manager / Senior Loan Officer
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strate... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Shawn was awesome. He's obviously very knowledgeable and made me feel like we were with the right person for the loan. Feel like I gained a friend working with Shawn.
Reply from Shawn Chappell
June 8th, 2026 03:35 PM
I'm grateful for your kind words, Sammy. It's wonderful to know that you felt confident and comfortable working with me on your loan. I'm glad to have made a positive connection during the process.
It's was an absolute pleasure working with Shawn and Valerie. They were both incredibly helpful when going through the home buying process for the first time. Even some last minute curve balls didn't stop them from getting me to close on time....
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Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from ImperialN17
Reply from Owner
June 8th, 2026 03:52 PM
Thank you for the perfect rating, ImperialN17! I appreciate your support.
It was a pleasure working with Shawn and Valerie throughout this process. They provided regular updates on the status of the loan and would explain as needed. I greatly appreciate the hoops you all jumped through to get everything closed on...
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Reply from Shawn Chappell
June 5th, 2026 03:16 PM
I'm glad to hear that you had a positive experience working with Valerie and me, Ryan. We appreciate your recognition of our efforts to keep you updated and ensure everything closed on time. Thank you for considering us for future recommendations...
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I can always count on Shawn and Valerie to explain any situation and they immediately begin to look for the solution. Makes my clients life easier.
Reply from Shawn Chappell
June 5th, 2026 03:16 PM
Thank you, Theresa, for recognizing the efforts Valerie and I put into explaining situations and finding solutions. I'm grateful to know it helps make things easier for your clients.
I've worked with Shawn for years and he is the best at what he does. Great communication, always is straightforward and we always close on time!
Reply from Owner
May 28th, 2026 02:33 PM
Thank you, Alicia, for your kind words. I'm happy to hear that you've had such a positive experience with my communication and timeliness. Working with you over the years has been wonderful, and I appreciate your trust in me.
Shawn always gets it done! He keeps us updated, gives us a heads up on any potential issues and our client love him!
Reply from Shawn Chappell
May 28th, 2026 02:13 PM
Thank you, Alicia, for your kind words. I'm pleased to know that you and your clients appreciate the updates and support I provide. It's great working with you!
Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Aubri J
Reply from Owner
May 22nd, 2026 02:38 PM
Thank you for the 5-star rating, Aubri. I appreciate your support and am pleased to know that your experience with me at Waterstone Mortgage was positive.
great working with WaterStone! They were all very responsive and helpful
Reply from Shawn Chappell
May 21st, 2026 07:45 PM
I'm glad to hear you had a good experience with Waterstone Mortgage, Aubri. It's nice to know that our team's responsiveness and helpfulness made a positive impact.
Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Kyle J
Reply from Owner
May 21st, 2026 02:38 PM
Thank you, Kyle, for the perfect rating. I appreciate your support and am glad to have been of service.
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About
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strategic home financing. As a real estate investor himself, Shawn offers valuable insights into property investment. Outside of work, he enjoys time with his wife, Courtney, and their three boys.
Products & Services
Mortgage Loan Officer
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Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #473668
Awards
Disclaimer
State of Iowa Exempt Company Registration #2009-0102.State of Idaho Licensee Exempt.Iowa Master Loan Company Registration #88883361 (Regulated Lender Loan Company License).Illinois Residential Mortgage Licensee # MB.6760383.Idaho Regulated Lender Licensee #RRL-8843.Alabama Consumer Credit Licensee #22162.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-188056.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions