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Shawn Chappell at Waterstone Mortgage NMLS #4...
Sales Manager / Senior Loan Officer
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strate... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Process was fast
Reply from Shawn Chappell
September 7th, 2026 03:09 PM
Brett, I'm happy to hear that you found the process fast with us. If there's anything more you'd like to share about your experience, feel free to reach out.
Shawn and his team are very professional and understanding, with people who do not know too much about the industry, it helps to have them in your corner!
Reply from Shawn Chappell
September 1st, 2026 05:56 PM
Andrew, I'm glad to hear that you found my team and me professional and understanding. It's nice to know we could be supportive in navigating the industry. Your feedback is greatly appreciated!
Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Abbey/Chris S
Reply from Owner
August 31st, 2026 01:59 PM
Abbey/Chris, thank you for the great rating! I'm pleased to know you had a positive experience with Waterstone Mortgage.
Shawn and Valerie were great at helping us understand the whole process and really breaking down each step so we knew we were confidently making the right decisions. They were both always quick to respond at all hours of the day when we had...
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Reply from Shawn Chappell
August 31st, 2026 08:02 PM
Christopher, I'm pleased to hear that Valerie and I could assist you in understanding the process and making confident decisions. It's great to know that our responsiveness made a positive impact. Thank you for your trust, and I look forward...
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Experienced Top Rated Customer Service!! Highly recommend Shawn Chappell and his team for Buyers Loans!! Always "on time" Closings!!! C Fromong Real Estate Agent
Reply from Shawn Chappell
August 25th, 2026 05:19 PM
Cheryl, I'm grateful for your kind words and recommendation. It's wonderful to know that you had a positive experience with our team at Waterstone Mortgage. Thank you for trusting us with your clients' needs.
Everything was broken down and felt like no hidden items
Reply from Shawn Chappell
August 25th, 2026 02:37 PM
Kelsi, I'm pleased to know that everything was clear and transparent for you. Thank you for your kind words and for choosing Waterstone Mortgage.
Everything went great and smooth
Reply from Shawn Chappell
August 24th, 2026 07:35 PM
Andrew, I appreciate your feedback. I'm glad to hear that everything went smoothly for you. Thank you for choosing Waterstone Mortgage.
Shawn and his team did a great job communicating throughout the entire process.
Reply from Shawn Chappell
August 13th, 2026 04:46 PM
Ken, I appreciate your feedback. I'm glad to hear that our communication met your expectations throughout the process. Thank you for choosing Waterstone Mortgage.
The team was excellent during the entire process. Walking through all of the information and options in an easy to understand way, being available if we had any questions, and making sure that everything was in place to make closing an easy...
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Reply from Owner
August 14th, 2026 02:04 PM
Derek, I'm grateful for your kind feedback. It's wonderful to know that everything was clear and straightforward for you, and that we could make the closing process easy. Thank you for placing your trust in us at Waterstone Mortgage.
The team was excellent during the entire process. Walking through all of the information and options in an easy to understand way, being available if we had any questions, and making sure that everything was in place to make closing an easy...
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Reply from Shawn Chappell
August 13th, 2026 02:14 PM
Derek, thank you for your kind words. I'm pleased to know that the process was smooth and easy for you and that our team was able to support you effectively. Your appreciation means a lot to us, and I'm grateful for your trust in Waterstone...
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About
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strategic home financing. As a real estate investor himself, Shawn offers valuable insights into property investment. Outside of work, he enjoys time with his wife, Courtney, and their three boys.
Products & Services
Mortgage Loan Officer
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Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #473668
Awards
Disclaimer
State of Iowa Exempt Company Registration #2009-0102.State of Idaho Licensee Exempt.Iowa Master Loan Company Registration #88883361 (Regulated Lender Loan Company License).Illinois Residential Mortgage Licensee # MB.6760383.Idaho Regulated Lender Licensee #RRL-8843.Alabama Consumer Credit Licensee #22162.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-188056.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions