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Shawn Chappell at Waterstone Mortgage NMLS #4...
Sales Manager / Senior Loan Officer
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strate... Show More
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Business Hours
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9 AM to 5 PM(Open now)
Sat
closed
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closed
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Reviews from Web
This team was excellent during the entire process. They walked us through all of the information and options in an easy to understand way, being available if we had any questions, and making sure that everything was in place to make closing...
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This team made an often stressful process smooth and low stress! They were on top of everything and very responsive. Thanks, and we will definitely be working with you again!
Reply from Owner
August 12th, 2026 02:04 PM
Jeff, I appreciate your kind words and am glad to know that we could make the process smooth and low-stress for you. I'm thankful for your trust and look forward to working with you again in the future!
We had a great experience with Waterstone. Every step of the way we knew what was coming up and what needed to happen for things to progress. Service and Communication were the best. Highly recommended!!
Reply from Owner
August 10th, 2026 02:04 PM
Eve, I'm glad to hear that you had a great experience with Waterstone. It's nice to know our communication and service met your expectations. Thank you for the high recommendation!
I appreciated that you "held our hands" through the process and let us know where we were and what the next step was on every step of the way. I was especially grateful for Valerie, who worked with us even late into the day to make sure everything...
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Reply from Shawn Chappell
August 10th, 2026 08:31 PM
Eve, I'm grateful for your kind words and happy to hear that you felt well-supported throughout the process. Valerie and I strive to ensure everything goes smoothly, and it's nice to know her dedication made a difference for you. Thank you...
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Love working with Shawn and Valerie! They always go above and beyond and are very knowledgeable. Even if you’re a business owner and your finances are more intricate they know what needs to be done to make it happen. This helps you get prepared...
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Reply from Owner
July 30th, 2026 01:10 PM
Marcos, I'm pleased to hear that you had a great experience working with Valerie and me. We appreciate your trust and are happy to support your needs, especially with more intricate finances. Thank you for your referrals and for sharing that...
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Shawn and his team were incredible throughout the entire process. From day one, they made us feel confident, informed, and supported every step of the way. They took the time to answer our questions, proactively check in, and walk us through...
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Reply from Shawn Chappell
July 27th, 2026 01:55 PM
Jared, I'm grateful for your kind words and am pleased to hear that you felt confident and supported throughout the process. It's nice to know that our responsiveness and dedication made your home-buying experience smooth and stress-free. Thank...
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Shawn and his team were incredible throughout the entire process. From day one, they made us feel confident, informed, and supported every step of the way. They took the time to answer our questions, proactively check in, and walk us through...
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Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Jasmeet K
Reply from Owner
July 21st, 2026 01:13 PM
Thank you, Jasmeet, for the perfect rating. I truly appreciate your support!
They are very good people and honest.
Reply from Shawn Chappell
July 21st, 2026 01:37 PM
Rashpal, I appreciate your kind words about the honesty and character of our team. It's great to know you had a positive experience with us at Waterstone Mortgage.
Everyone was nice to work with and was helpful when i had Questions on getting the loan done.
Reply from Shawn Chappell
July 8th, 2026 01:31 PM
Travis, I'm glad to hear that you found everyone nice and helpful during the loan process. Thank you for sharing your experience!
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About
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strategic home financing. As a real estate investor himself, Shawn offers valuable insights into property investment. Outside of work, he enjoys time with his wife, Courtney, and their three boys.
Products & Services
Mortgage Loan Officer
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Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #473668
Awards
Disclaimer
State of Iowa Exempt Company Registration #2009-0102.State of Idaho Licensee Exempt.Iowa Master Loan Company Registration #88883361 (Regulated Lender Loan Company License).Illinois Residential Mortgage Licensee # MB.6760383.Idaho Regulated Lender Licensee #RRL-8843.Alabama Consumer Credit Licensee #22162.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-188056.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions