New American Funding - Scott Monroe

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-788-8797
Rating: 4.84

Sr. Loan Officer | NMLS # 1653946

Consumer Direct | Santa Ana

4.84

(114)

My name is Scott Monroe, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Sr. Loan Officer, NMLS #1653946, my goal is to provide the best customer service possible along with knowledgeable, un... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 265-6631

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/ScottMonroe/

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4.84

(114)

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4.84

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Scott was very thorough, he kept us up-to-date on each step of the process. Scott was very easy to communicate with via phone calls, text messages or emails, very professional and extremely helpful.

Reply from Scott Monroe

September 19th, 2024 09:59 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Scott was great to work with

Scott went above and beyond with helping me get everything I needed for the loan process. I really appreciate everything he did.

Reply from Scott Monroe

August 22nd, 2024 05:17 PM

I'm thrilled to hear that you had a positive experience with the loan process, Luis! It was my pleasure to go above and beyond to ensure you had everything you needed. Your feedback is greatly appreciated and will continue to motivate me to...

Scott was very responsive, explained things clearly, and worked to negotiate the best possible loan

Reply from Scott Monroe

August 22nd, 2024 04:25 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Scott was very down to earth and was interested in me as a person as well as a client. I felt a massive sense of trust and confidence with our interactions. It was truly a wonderful experience!

Reply from Scott Monroe

July 21st, 2024 02:09 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Clear communication, no major issues, quick processing, no extra tasks.

Reply from Scott Monroe

May 6th, 2024 06:23 PM

I sincerely appreciate your positive review, Nic. Here at New American Funding, we strive to provide clear communication and quick processing, and I'm delighted we were able to meet those expectations for you. Thank you once again for your...

Scott was very easy to work with. I appreciated being able to text him with questions and expeditiously get responses. I would work with Scott again.

Reply from Scott Monroe

May 6th, 2024 06:24 PM

I'm truly grateful for your kind words, Trevor! It was a pleasure assisting you and I'm thrilled to hear your experience with me at New American Funding was positive. The lines of communication will always be open for any questions or needs...

I am writing to express my sincere appreciation for the exceptional service I received from Scott Monroe during my recent loan application process.Scott's professionalism, knowledge, and efficiency were truly impressive. He patiently guided...

Reply from Scott Monroe

May 3rd, 2024 04:01 PM

I'm incredibly touched by your generous review, William. It was my pleasure to assist you throughout your loan application process and I'm pleased to hear that you found the experience to be efficient and stress-free. Your success is my success,...

As the buyer's agent, the ability to close an escrow successfully depends on a good lender. Scott is not a good lender, he is one of the very best there is! His communication was superb, the ability to be flexible with offers I made for the...

Reply from Scott Monroe

May 3rd, 2024 04:01 PM

I'm truly humbled by your kind words, Karin. Your review reflects the kind of service we aim to provide at New American Funding. I'm pleased to hear that my communication and flexibility met your needs and surpassed your expectations. It was...

I recently had the pleasure of working with Scott Monroe and I couldn't be happier with the experience. Scott is exceptionally skilled at breaking down complex processes into easy-to-understand steps, which made the entire experience much less...

Reply from Scott Monroe

May 3rd, 2024 04:02 PM

I'm incredibly grateful for your kind words, Adeyemi. Your feedback means a lot to me and to the whole team here at New American Funding. It's fantastic to hear that you found the process less daunting due to my guidance and that you felt well-informed...