New American Funding - Scott Monroe

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-788-8797
Rating: 4.84

Sr. Loan Officer | NMLS # 1653946

Consumer Direct | Santa Ana

4.84

(114)

My name is Scott Monroe, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Sr. Loan Officer, NMLS #1653946, my goal is to provide the best customer service possible along with knowledgeable, un... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 265-6631

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/ScottMonroe/

Search Reviews

Write a Review

4.84

(114)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

11%

3 Star

2 Star

1 Star

Experience.com

4.84

(114)

Reset all filters

Friendly, great customer service Scott responded wuickly to any phonecallsormessages from me

Reply from Scott Monroe - New American Funding

November 19th, 2024 05:38 PM

Really appreciate your kind words, Bruce! I'm thrilled to hear you were pleased with the service. At New American Funding, we always strive to respond swiftly and provide the best customer service. It was a pleasure working with you. If you...

Scott was wonderful

Reply from Scott Monroe

November 27th, 2024 03:42 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Took over loan from another company and still closed on time with no hiccups. Good job.

The constant check up's and constant clear communication made me feel really apart of the whole proccess.

Reply from Scott Monroe - New American Funding

November 13th, 2024 10:42 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Easy to work

Scott Monroe made our experience great. Buying a house is one of the most stressful purchases, however Scott was there with us through the entire thing answering every question, being honest and professional. If it wasn’t for Scott, this would...

Reply from Scott Monroe

October 15th, 2024 03:16 PM

I'm truly humbled by your kind words, Dave. I'm committed to providing top-notch service and I'm glad that your experience with me at New American Funding reflected that. Buying a house is indeed a significant decision and I'm happy to have...

Scott has been very helpful and very approachable to communicate with throughout the year.

Reply from Scott Monroe

October 15th, 2024 03:14 PM

I'm thrilled to hear you had such a positive experience, Alicia! Your kind words truly mean a lot to me. I always strive to be helpful and approachable, and appreciate you taking the time to acknowledge that. Looking forward to assisting you...

Scott was very responsive and supportive through the very stressful process.

Reply from Scott Monroe

October 10th, 2024 04:15 PM

I appreciate your feedback, Karen. It's great to hear you found my responsiveness and support helpful during the process. I strive to make it as stress-free as possible for everyone. Thanks for taking the time to share your experience and rate...

I would be more than happy to, and the answer would be Scott Monroe!! He is always there taking our calls even after hours, and has always been able to answer any questions or concerns we had ! Y’all have a great guy there, someone who really...

Reply from Scott Monroe

October 10th, 2024 04:15 PM

I am sincerely touched by your kind words, Carlo. It was a pleasure assisting you and I am glad that my service met your expectations. My priority at New American Funding is to ensure that our clients feel confident and informed throughout...

Scott was great to work with. He keep me and my client in the loop. He was always available to talk and answer any questions. I will definately using his services again in the near future. Thanks again Scott!

Reply from Scott Monroe

October 10th, 2024 04:16 PM

I'm absolutely delighted to hear that you had a positive experience working with me, Dorian. Keeping you and your client informed and being readily available for any inquiries is something I strive for, so it's wonderful to see that acknowledged....