Scott Gilman

Name: GEM Golden Empire Mortgage
Address: 2659 Townsgate Rd Ste 136, Westlake Village, California, 91361
Telephone: +1-818-438-7719
Rating: 4.94

Loan Officer

Golden Empire Mortgage, Inc. - Westlake Village, CA

4.94

(123)

Mortgage

Mortgage Loan Officer

Contact Info

(818) 438-7719

Westlake Village, CA

https://gemcorp.com/

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4.94

(123)

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Everything was great. Scott really helped explain all the questions I had and made the process really easy.

Scott Gilman has received a review with 5 star rating from Todd S

Everything went very smoothly.

Always always always was there and answered every question we had . We will recommend Scott every time .

Reply from Scott Gilman

June 29th, 2026 02:40 PM

I'm pleased to hear that you felt supported and had your questions answered, James. Thank you for your kind recommendation. If you need any further assistance, please feel free to reach out.

I was constantly kept informed on the progress of the loan. Scott made himself available 24/7 should I have questions.

Reply from Scott Gilman

June 18th, 2026 07:40 PM

I'm grateful for your positive feedback, Michael. It's great to know that you felt well-informed throughout the loan process and that I could be available to assist whenever needed. If you have any other questions or need further assistance,...

Scott Gilman has received a review with 5 star rating from Terry F

Communication is very important to us. As this is a complicated and stressful process, we expected better communication. We had to initiate the majority of the conversations regarding progress, expainations, and clarifications. We went with...

Every time I had a question, he or his assistant would quickly respond back. Very minimal ask of me. I provided what he asked for and it went smooth sailing.

Reply from Scott Gilman

June 4th, 2026 01:13 PM

Thank you for your kind words, Maria. I'm pleased to hear that the process went smoothly for you and that you felt supported. If there's anything else I can assist with, please don't hesitate to reach out.

It took over two months for the refinance to be completed. It felt frustrating that, even on the day before we signed, we still had to upload more documents. The process was too long. We had to initiate most of the communication to receive...

Reply from Scott Gilman

June 1st, 2026 01:26 PM

I'm sorry to hear about the frustrations you experienced during the refinancing process, Jill. I understand the importance of timely communication and will review this with my team to improve our processes. Please reach out to me directly if...

Thanks for everything

Reply from Scott Gilman

May 29th, 2026 05:25 PM

I appreciate your gratitude, Derek. If you have any more questions or need further assistance, feel free to reach out to me.

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About

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

Jumbo Loans

FHA/VA

Alt-A Bank Statement Loans

Self Employed Borrowers

Down PaymentAssistance