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Golden Empire Mortgage, Inc. - Westlake Villa...
Westlake Village, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Scott was very helpful with every step and if I needed anything! Would highly recommend!
Reply from Scott Gilman
September 18th, 2026 03:01 PM
I'm grateful for your recommendation, Giancarlo. It's wonderful to know that I could assist you at every step of the process with Golden Empire Mortgage, Inc. If there's anything more you need, feel free to let me know.
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Scott was always available to answer my questions
and willing to drop by to go over paperwork.
He's very personable and efficient.
Reply from Scott Gilman
September 10th, 2026 05:39 PM
Thank you for your kind words, Allan. I'm happy to know that my availability and willingness to assist with paperwork made a positive impact on your experience. If you have any more questions or need further assistance, please feel free to...
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Laura Berg
Great customor service. Took the time to explain options and answer all my questions. Never felt rushed or pressured, felt like I had a teammate helping me navigate the process.
Reply from Laura Berg
August 31st, 2026 03:28 PM
Keith, thank you for your kind words. I'm glad I could provide the support and clarity you needed during the refinancing process. It's rewarding to know you felt comfortable and empowered throughout. If you have any more questions or need further...
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Laura Berg
Informed throughout the process thank you
Reply from Laura Berg
August 31st, 2026 07:35 PM
John, I appreciate your feedback. I'm pleased to hear that you felt well-informed throughout the process. If you have any more questions or need further assistance, feel free to reach out.
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Everything was great. Scott really helped explain all the questions I had and made the process really easy.
Reply from Scott Gilman
August 1st, 2026 07:10 PM
I'm pleased to hear that you found the process easy and that I could help with your questions, Todd. Your feedback means a lot to me. If there's anything else you need, please feel free to reach out.
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Scott Gilman has received a review with 5 star rating from Todd S
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Everything went very smoothly.
Reply from Scott Gilman
July 31st, 2026 06:41 PM
I'm glad to hear that everything went smoothly, Janis. If you need any further assistance, please feel free to reach out.
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Laura Berg
Second time using Laura for a loan and will use her again. Loans never go perfectly smooth but Laura handled even the last hour bumps to get it done.
Reply from Laura Berg
July 13th, 2026 06:13 PM
Cindy, I'm happy to hear that you chose to work with me again for your loan. I appreciate your understanding that the process can have its challenges, and I'm glad I could help navigate any last-minute issues. If you ever need assistance in...
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Always always always was there and answered every question we had .
We will recommend Scott every time .
Reply from Scott Gilman
June 29th, 2026 02:40 PM
I'm pleased to hear that you felt supported and had your questions answered, James. Thank you for your kind recommendation. If you need any further assistance, please feel free to reach out.
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Laura Berg
Thank you for all your assistance.
Reply from Laura Berg
June 29th, 2026 04:00 PM
Vytautas, I appreciate your kind words. I'm glad I could assist you with your refinancing process. If there's anything else you need, please feel free to reach out.
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)