

Waterstone Mortgage - Nampa, ID
Nampa, ID

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
very quick, knowledgeable and attentive. they want to get things done for you and work diligently to do so.
yall were very quick and knowledgeable . knowing the situation , you kept a timely manner on everything everything . very much appreciate it! thank you !
Reply from Gwen Swain
August 17th, 2025 09:17 PM
Shelley, thank you so much for your kind words. I'm really pleased to know that my quick response and knowledge were helpful during your situation. Keeping everything on a timely track is something I prioritize, so it's wonderful to hear that...
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Shelbey Rivera - Waterstone Mortgage has received a review with 5 star rating from Camilo S
Reply from Owner
September 23rd, 2025 06:22 PM
Thank you for taking the time to rate my service, Camilo. Your feedback is appreciated.
Very informative, answered any and all questions, highly recommended
Reply from Shelbey Rivera
August 16th, 2025 08:13 PM
I'm glad to hear that you found the process informative and that all your questions were answered. Thank you for the high recommendation, Camilo. Helping simplify the mortgage process is always my goal, and I'm pleased I could assist you effectively....
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Sorry for the delay in responding. Your care n concern for us throughout this whole process was amazing. You were there for us at every stage. Selling our condo & buying the new home at the same time was so scary for us, but you n your team...
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Reply from Gwen Swain
August 16th, 2025 01:44 PM
Michele, thank you for taking the time to share your experience. It was truly my pleasure to support you through the process of selling your condo and buying your new home. I'm so glad that my team and I could ease your concerns and be there...
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Professional
Courteous
Efficient
Understanding
Reply from Gwen Swain
August 15th, 2025 05:15 PM
Melvin, thank you for your succinct and positive feedback. I'm glad to hear that you found my work both professional and efficient, as well as considerate of your needs. Understanding my clients is important to me, and it's rewarding to know...
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I felt like once it wasn't apart of the job description, we got passed onto someone else . No clear guidance on what our next steps were. We got a lot of generated emails but no personal connections to make sure we were feeling confident, supported,...
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We just used Zack for the second time, he is great! We will continue to use him in the future as well!
Reply from Zack Pappuleas
August 7th, 2025 10:25 PM
Chelsie, thank you for coming back and trusting me with your mortgage needs once again. I'm glad to hear that your experience was positive, and I look forward to helping you with any future needs. If there's anything specific you need down...
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This Is our second time working with Zack. He went above and beyond to get us into the right loan for us. We will use him in the future for any mortgage needs. Thanks Zack!
Reply from Zack Pappuleas
August 7th, 2025 03:53 PM
Broque, thanks so much for your continued trust in me for your mortgage needs. I'm really pleased to hear that I could help find the right loan for you again. It's always a pleasure working with you, and I'm grateful for the opportunity to...
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Zack Pappuleas has received a review with 5 star rating from Broque F
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions