Waterstone Mortgage - Nampa, ID
Nampa, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
You all made everything so easy as a first time buyer. communication Was always there
Reply from Gwen Swain
September 4th, 2025 12:37 PM
I'm grateful to hear that your experience as a first-time buyer went smoothly. Ensuring clear communication is a priority for me, so I'm glad it made everything easier for you. Should you have any more questions in the future, don't hesitate...
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Such a great experience using Gwen and her team. The whole transaction was easy and seamless. I would use them again in the future and would recommend to friends and family.
Gwen and her team were comminicative thorought the whole process. I never felt judged when asking questions. They responded right away. The updates that I recived with the videos during the process were SO appreciated. It made it easy to follow...
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Reply from Gwen Swain
September 3rd, 2025 04:14 PM
Kerin, thank you for sharing your experience. I'm glad that the communication and updates helped make the process more comfortable for you. It's important to me that everyone feels valued and understood, so knowing that you felt like a real...
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I highly recommend Waterstone Mortgage and Gwen Swain. Gwen was awesome and so was her team. All were very professional and customer service oriented. She and they know their business extremely well. She knew what needed to be done for our...
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Thank you for taking the time to listen to our financial situation and help us get our mortgage loan approved! We wish we would have gone with you and you only instead of making you our third lender. Thankful you were our last! Stay blessed!...
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Reply from Gwen Swain
September 3rd, 2025 02:09 PM
Janice, I'm grateful for your kind words. I'm pleased that I could assist you in getting your mortgage loan approved. It's satisfying to know that, despite being the third lender, I could help you find the right solution for your financial...
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Gwen and team helped thru an unusual loan scenario and did it with confidence and professionalism.
Reply from Gwen Swain
August 30th, 2025 09:12 PM
Clinton, thank you for your thoughtful review. I'm truly pleased that I could assist you with the unusual loan scenario and that the experience felt confident and professional. Navigating unique situations is something I strive to do with care...
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Wonderful people.
Great work
Gwen knowa her business and very professional which the whole team was too
Reply from Gwen Swain
August 30th, 2025 04:44 PM
Timothy, thank you for your kind words. I'm delighted to hear that you found my professionalism and expertise meeting your expectations. It's always rewarding to know when my efforts, along with the support of the team, make a positive impact....
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Great communication keeping me in the loop and telling me what the next steps were. Always available to answer any questions I had.
Reply from Gwen Swain
August 30th, 2025 10:36 AM
Carmela, thank you for your kind review. I'm really glad that you felt informed and supported throughout the process. Keeping clear communication and being available to address any questions is important to me, so it's wonderful to know that...
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Zack Pappuleas
There are many positive attributes I can share about our experience with Waterstone Mortgage and Zack Pappuleas, though the one that rings the truest is confident persistence. We had a challenging situation, and Zack figured out, even after...
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My purchase was a duplex for investment reasons, yet all the automated messages I received from Waterstone were canned and had little useful information about my situation . I had to read through to double check and verify the info and the...
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Reply from Waterstone Mortgage
August 13th, 2025 03:59 PM
Thank you, Cindy. I was a pleasure speaking with you about your experience. Your feedback regarding our automated milestone updates and campaign emails is much appreciated. We're happy to have been able to work with you and provide you with...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions