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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Everything went very smoothly and moved at a really quick pace. We were surprised we got into our new home so quick!
Your team was great and very helpful throughout home buying process!
Gwen was frequently communicative and warm to work with. She made sure to help me and my husband when we had questions and was a joy to work with
Reply from Gwen Swain
July 6th, 2026 01:05 PM
Stephanie, I'm pleased to hear that my communication and support were helpful to you and your husband. It was a pleasure working with both of you, and if you have any more questions or need further assistance, please feel free to reach out...
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Working with Gwen and her team was a wonderful experience for many reasons. First Gwen was very knowledgeable and explained everything thouroughly. Her team runs like a well oiled machine and they were all so helpful. They have the mortgage...
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Reply from Gwen Swain
July 6th, 2026 08:13 PM
Mary, I appreciate your kind words and am happy to hear that you had a wonderful experience with my team and me. It's great to know that our streamlined process and thorough explanations were helpful to you. Thank you for your gratitude and...
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Most professional and helpful staff . walked us through every step of the way
Reply from Gwen Swain
July 6th, 2026 01:26 PM
Douglas, I'm glad to hear that you found the staff professional and helpful throughout the process. Walking you through each step is important to me, and I'm here if you have any further questions or need assistance in the future.
Gwen is great. She is very knowledgeable of underwriting guidelines which helps her arm her clients with accurate information and realistic expectations.
Reply from Owner
July 6th, 2026 02:17 PM
I'm pleased to know that my knowledge of underwriting guidelines was helpful in providing you with accurate information and realistic expectations, JP. If you have any more questions or need further assistance, please don't hesitate to reach...
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Gwen was very knowledgeable of FNMA guidelines and was able to see a way to get my wife and I qualified for a 30yr fixed FNMA loan when another national lender missed it. She saved our home purchase.
Reply from Gwen Swain
July 6th, 2026 02:34 PM
Jay, I'm grateful for your kind words and happy I could assist in securing your 30-year fixed FNMA loan. It's rewarding to know that my knowledge made a difference in your home purchase. If you have any more questions or need further assistance,...
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Thank you for all the hard work you did.
Reply from Gwen Swain
June 15th, 2026 07:13 PM
Grace, I appreciate your kind words and am happy to know my efforts were helpful. If you need anything else or have any questions, please feel free to reach out to me.
My Loan officer made the entire process very easy.
Reply from Gwen Swain
June 12th, 2026 04:54 PM
Andreus, I'm glad to know that I could help make the process easy for you. If you have any further questions or need assistance, please feel free to reach out to me directly.
Gwen you and your whole team were amazing. We appreciate how easy and fast you made things go. Thank you so much for helping us to make our experience to be a great one. We are going to make sure to pass your information around to some friends...
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Reply from Gwen Swain
June 12th, 2026 03:06 PM
Ana, I'm pleased to hear that you found the process easy and fast with my team and me. Your intention to share my information with your friends is greatly appreciated. Thank you for your kind words and trust.
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
Search Rank ScoreLearn More →
712
/850
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery
Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends