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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
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Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
They made the home buying process very simple for us as first time buyers!
I appreciated sharing with me the options, very communicative and I think that is key in this process. Just a knowledgable team.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Kalie S
Reply from Owner
July 27th, 2026 01:12 PM
Thank you, Kalie, for the 5-star rating. I appreciate your support!
I can't tell you how much I recommend Gwen and her team, they're amazing! Our file wasn't the easiest and definitely gave them a run for their money, but Gwen is the best at thinking outside of the box and finding solutions for every wall we...
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Reply from Gwen Swain at Waterstone Mortgage N...
July 27th, 2026 06:28 PM
Kalie, I'm grateful for your kind words and recommendation. It was my pleasure to help navigate the challenges with your file and find solutions along the way. Thank you for placing your trust in my team and me!
Everything went very smoothly and moved at a really quick pace. We were surprised we got into our new home so quick!
Reply from Gwen Swain
July 8th, 2026 01:12 PM
Dawson, I'm pleased to hear that the process was smooth and quick for you. It's wonderful that you were able to move into your new home so swiftly! If you have any more questions or need further assistance, feel free to reach out to me.
Your team was great and very helpful throughout home buying process!
Reply from Gwen Swain
July 8th, 2026 01:10 PM
Hunter, I'm glad to hear that my team was helpful during your home buying process. Thank you for sharing your positive experience! If you need any more assistance, feel free to reach out to me.
Gwen was frequently communicative and warm to work with. She made sure to help me and my husband when we had questions and was a joy to work with
Reply from Gwen Swain
July 6th, 2026 01:05 PM
Stephanie, I'm pleased to hear that my communication and support were helpful to you and your husband. It was a pleasure working with both of you, and if you have any more questions or need further assistance, please feel free to reach out...
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Working with Gwen and her team was a wonderful experience for many reasons. First Gwen was very knowledgeable and explained everything thouroughly. Her team runs like a well oiled machine and they were all so helpful. They have the mortgage...
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Reply from Gwen Swain
July 6th, 2026 08:13 PM
Mary, I appreciate your kind words and am happy to hear that you had a wonderful experience with my team and me. It's great to know that our streamlined process and thorough explanations were helpful to you. Thank you for your gratitude and...
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Most professional and helpful staff . walked us through every step of the way
Reply from Gwen Swain
July 6th, 2026 01:26 PM
Douglas, I'm glad to hear that you found the staff professional and helpful throughout the process. Walking you through each step is important to me, and I'm here if you have any further questions or need assistance in the future.
Gwen is great. She is very knowledgeable of underwriting guidelines which helps her arm her clients with accurate information and realistic expectations.
Reply from Owner
July 6th, 2026 02:17 PM
I'm pleased to know that my knowledge of underwriting guidelines was helpful in providing you with accurate information and realistic expectations, JP. If you have any more questions or need further assistance, please don't hesitate to reach...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
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Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends