Gwen Swain at Waterstone Mortgage NMLS #16198...

Name: Waterstone Mortgage Corporation
Address: 460 Fitness Place, Suite 102 Eagle, Eagle, Idaho, 83616
Telephone: +1-208-297-3604
Rating: 4.93

Producing Branch Manager

Waterstone Mortgage - Eagle, ID +1

4.93

(579)

Mortgage

Mortgage Loan Officer

Contact Info

(208) 472-8871

208-975-7500

Eagle, ID

https://www.waterstonemortgage.com/originators/gwen-swain

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.93

(579)

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5 Star

97%

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1 Star

The entire team was extremely helpful and responsive. whenever I had questions they got back to me very quickly.

Reply from Gwen Swain

October 19th, 2026 01:56 PM

I'm glad to hear that the team at Waterstone Mortgage was able to assist you promptly and effectively, Alex. Your feedback about our responsiveness is truly appreciated.

Your Team made this process so easy. Being from out of State, I thought the process would be Harder. after working with your Team, I tealized that it's harder back at Home in California then it was here in Idaho. Thank you for everything you...

Reply from Gwen Swain

October 8th, 2026 01:51 PM

Roberto, I'm pleased to hear that my team at Waterstone Mortgage made the process of purchasing a house in Idaho easier for you. It's great to know that we could assist you effectively despite the distance. Thank you for your kind words and...

Gwen communicated well and set up zoom meeting to help explain next ateps with us to ensure we fullly understood everything

Reply from Gwen Swain

October 6th, 2026 02:51 PM

Phoenix, I'm happy to know that my communication and Zoom meetings were helpful in ensuring you understood the next steps. Thank you for choosing Waterstone Mortgage for your needs.

Gwen was incredibly responsive, timely, and consistently positive throughout the entire process. Whenever we encountered a challenge, or even something that simply felt like a challenge to us, she was quick to address it and find a solution....

Reply from Gwen Swain

October 5th, 2026 05:12 PM

Nanette, I'm grateful for your kind words and to know that my responsiveness and problem-solving made a positive impact during your experience. It was a pleasure working with you, and I'm glad I could support you throughout the process with...

Gwen and her team were a pleasure to work with. Every question was answered timely and they made the entire experience go as smooth as possible. We will be recommending them to anyone we know looking to buy, sell or refinance

Reply from Gwen Swain

September 28th, 2026 07:38 PM

Jamie, I'm pleased to hear that you found working with my team and me at Waterstone Mortgage to be a smooth experience. Thank you for your kind words and for considering recommending us to others.

Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from David T

Reply from Owner

September 28th, 2026 01:42 PM

Thank you, david, for the 5-star rating! I'm happy to know that your experience with Waterstone Mortgage was a positive one.

You and your team made everything very easy for us as new homebuyers. The level of professionalism and kindness exceeded our expectations.

Reply from Gwen Swain

September 28th, 2026 06:34 PM

David, I'm glad to hear that you found the process easy as new homebuyers and that the professionalism and kindness of my team and I at Waterstone Mortgage exceeded your expectations. It's rewarding to know we could support you through this...

From the beginning the gameplan was layed out perfectly which made it very easy to achieve our goal in a timely manner.

Reply from Gwen Swain

September 24th, 2026 05:13 PM

Noah, I'm pleased to hear that the game plan was laid out clearly from the start and helped you achieve your goal efficiently. It's great to know that my team at Waterstone Mortgage and I could assist you effectively. Thank you for sharing...

This company is absolutely amazing!!! From start to finish was just a great experience! Andrew worked with me and was patient with all the things life throws at a person and I still got my family our first home.. Thank you to the whole team!!...

Reply from Owner

October 2nd, 2026 01:41 PM

Shawn, I'm glad to hear that your experience with Andrew and the team at Waterstone Mortgage was positive from start to finish. Thank you for sharing your journey to securing your first home with us.

Everyone was very responsive.My only complaint is the underwriter. I had just started a new job and they were not understanding of that at all. The offer letter should have been enough documentation. Maybe a list of what they will accept or...

Reply from Gwen Swain

September 22nd, 2026 02:05 PM

Krystle, I appreciate your feedback and I'm glad to hear that our team at Waterstone Mortgage was responsive. I'm sorry to learn about the challenges you faced with the underwriter regarding your job situation. Your suggestion for clearer documentation...

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About

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Construction Loan

Bank Statement Loans

Specialities

Idaho Housing Products

FHA

Conventional

HELOC