Waterstone Mortgage - Nampa, ID
Nampa, ID
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
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9 AM to 5 PM(Open now)
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closed
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closed
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Reviews from Web
We switched lenders after struggling with out initial loan officer and we couldnt have found a better person to work with . Shelbey had excellent communication and was top notch with helping us figure out our best route .
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Reply from Shelbey Rivera - Waterstone Mortgag...
October 22nd, 2026 07:49 PM
I'm glad to hear that I could provide the support you needed, Amber. It's great that my communication and guidance helped you find the best route for your loan with Waterstone Mortgage. Thank you for your kind words.
Fast closing
Reply from Dennis Harvey - Waterstone Mortgage
October 20th, 2026 07:03 PM
Derek!! Thanks for the stellar review again my friend. I appreciate getting to work with you over the last couple of years. Enjoy your new place. Thank you again for your business and trust.
One point of contact person, no repeat requests for information already sent, sensitive information not going out to unexplained people.
Reply from Waterstone Mortgage
October 19th, 2026 08:40 PM
Thank you, Diane, for bringing up your concern. When we have a team working on a file, there can sometimes be a duplication of requests or information. We would rather err on the side of sharing information than have something get missed, but...
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The experience was great. The underwriter was a little picky but to be expected due to working with a broker and not a lender. There was in my opinion a little too much "extracurricular activity " in the way of documents sent that were simply...
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Reply from Dennis Harvey - Waterstone Mortgage
October 12th, 2026 06:37 PM
Gary! thank you for the review. with the 3 different houses we did have some overlap. Loan guidelines and such have definitely tightened up. For the next one we will have a little overlap as well but we will make it as smooth as possible for...
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The entire team was extremely helpful and responsive. whenever I had questions they got back to me very quickly.
Reply from Gwen Swain
October 19th, 2026 01:56 PM
I'm glad to hear that the team at Waterstone Mortgage was able to assist you promptly and effectively, Alex. Your feedback about our responsiveness is truly appreciated.
All of my questions were answered prompltly, the same day! Process and timing of everything was throughly and pleasantly explained. Bottom line, just plain nice to work with.
Reply from Dennis Harvey
October 8th, 2026 03:43 PM
Melody, I'm pleased to know that all your questions were answered promptly and that you found the process and timing explanations thorough and pleasant. Working with you at Waterstone Mortgage was a great experience, and I'm happy to hear it...
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Your Team made this process so easy. Being from out of State, I thought the process would be Harder. after working with your Team, I tealized that it's harder back at Home in California then it was here in Idaho. Thank you for everything you...
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Reply from Gwen Swain
October 8th, 2026 01:51 PM
Roberto, I'm pleased to hear that my team at Waterstone Mortgage made the process of purchasing a house in Idaho easier for you. It's great to know that we could assist you effectively despite the distance. Thank you for your kind words and...
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Gwen communicated well and set up zoom meeting to help explain next ateps with us to ensure we fullly understood everything
Reply from Gwen Swain
October 6th, 2026 02:51 PM
Phoenix, I'm happy to know that my communication and Zoom meetings were helpful in ensuring you understood the next steps. Thank you for choosing Waterstone Mortgage for your needs.
Gwen was incredibly responsive, timely, and consistently positive throughout the entire process. Whenever we encountered a challenge, or even something that simply felt like a challenge to us, she was quick to address it and find a solution....
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Reply from Gwen Swain
October 5th, 2026 05:12 PM
Nanette, I'm grateful for your kind words and to know that my responsiveness and problem-solving made a positive impact during your experience. It was a pleasure working with you, and I'm glad I could support you throughout the process with...
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Everyone was professional and very knowledgeable. We felt like we were in good hands helping us through moving to a new state and closing the deal in an exceptionally fast time. So appreciate the service that was provided to us. Thank you so...
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Reply from Dennis Harvey
October 5th, 2026 02:37 PM
Rhonda, I'm grateful to hear that you felt in good hands during your move and appreciated the knowledgeable service provided. It was a pleasure to assist you in closing the deal quickly with the team at Waterstone Mortgage. Thank you for your...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions