Shelbey Rivera - Waterstone Mortgage
Loan Officer | NMLS# 1556369
Shelbey Rivera, a Treasure Valley native with deep family roots in lending and building, brings a unique blend of mortgage expertise and construction insight to every client she serves. With experience in creative loan solutions—from 5% dow... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
I could not have asked for a better loan officer. Shelbey is professional, courteous and understanding when it came to our loan. She worked tirelessly to make sure our loan was with our budget. I will recommend Shelbey to all that will listen....
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Reply from Owner
July 23rd, 2026 05:12 PM
Steve thank you for the kind words and loved working with you and your family.
Made things super easy, on our schedule, and brought to us . Couldn't ask for anything more .
Shelbey was a joy to work with
Reply from Shelbey Rivera
July 27th, 2026 06:57 PM
Ralph, I'm grateful to hear that you found it a joy to work with me. Thank you for your kind words!
Shelbey Rivera - Waterstone Mortgage has received a review with 5 star rating from Kate C
Reply from Owner
July 17th, 2026 01:12 PM
Kate, thank you for the 5-star rating. I'm grateful for your support and appreciate it greatly!
Shelby was professional, consistent, knowledgeable, thorough, attentive, and patient! Made the process feel easy! I really appreciate all she did, when I have a friend or family in the market I will one thousand percent refer Shelby and Kia!...
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Reply from Shelbey Rivera
July 16th, 2026 01:40 PM
Kate, I appreciate your kind words and recommendation. I'm pleased to hear that my approach made the process feel easy for you. Thank you for considering referring me and Kia to your friends and family. If you have any more questions or need...
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Communication was great and they kept us updated throught the process of our loan.
Reply from Shelbey Rivera
June 19th, 2026 04:04 PM
Brylee, I'm glad to hear that you appreciated the communication throughout your loan process. Keeping you updated is important to me. Thank you for sharing your experience!
If you're looking for a mortgage loan officer who is responsive, trustworthy, and truly cares about her clients, I would highly recommend Shelby. Shelby was professional, knowledgeable, and always available to answer questions. She made what...
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Reply from Owner
June 19th, 2026 02:13 PM
Alex, I'm pleased to hear that you found my responsiveness and professionalism helpful throughout your mortgage process. It's great to know that I could make the experience smooth and manageable for you. Thank you for your kind recommendation!...
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Shelbey was great and helped us understand all the technical details. We would 100% recommend d her to all our family and friends. Thank you!
Reply from Shelbey Rivera
June 15th, 2026 06:12 PM
Alex, I'm thankful for your kind words and recommendation. It's wonderful to hear that I could assist you in understanding the technical details. If you ever need further assistance, please feel free to reach out.
Thank you!
Reply from Shelbey Rivera
June 10th, 2026 03:47 PM
Emily, I appreciate your gratitude! I'm happy to have been of help. If you ever need anything else, please let me know.
Flawless effort, easy, and supported
Reply from Shelbey Rivera
June 9th, 2026 03:19 PM
Dakotah, I'm grateful for your positive feedback. It’s nice to know that you found the process easy and supported. If you ever need further assistance, feel free to reach out.
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About
Shelbey Rivera, a Treasure Valley native with deep family roots in lending and building, brings a unique blend of mortgage expertise and construction insight to every client she serves. With experience in creative loan solutions—from 5% down construction loans to first-time buyer programs and investment loans—she’s passionate about guiding families with integrity, care, and clear communication. Backed by the support of her husband and two daughters, Shelbey is dedicated to making the homebuying journey confident, seamless, and tailored to each client’s goals.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional Loan
USDA Loan
FHA Loan
First Time Homebuyer
VA Loan
FHA Cash Out Refinance
Home Equity Line Of Credit
HELOC
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Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1556369
Awards
Hobbies
- Travel
- Reading
- Family
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Disclaimer
Idaho Regulated Lender Licensee #RRLB-11133. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions