

Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Waterstone Mortgage Corporation members were very professional and provided great service. I recommend them to anyone who needs help on purchasing a home and applying for a loan mortgage in the Crestview and Fort Walton Beach, Florida area....
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Reply from Owner
July 17th, 2017 12:00 AM
Wow, thank you for your kind words! We're thrilled to hear that you enjoyed working with Sue and her team. Don't be a stranger!
Dawn and her team were great to work with. They would promptly answer any questions we had about the loan process and were helpful every step of the way. I would definitely recommend Dawn if you are looking to purchase a home!
I worked with Dawn on two separate occasions. What I found refreshing was her honesty and integrity about the loan process. She wasn't out to just "make a loan" but to ensure that loan was in our best interest. When we are in the market for...
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I worked with Dawn on two separate occasions. What I found refreshing was her honesty and integrity about the loan process. She wasn't out to just "make a loan" but to ensure that loan was in our best interest. When we are in the market for...
read more
Reply from Owner
May 31st, 2017 12:00 AM
Thank you for your review! Working with a loan originator that is open and honest makes the lending process go so smoothly. We're glad that's the kind of experience you had with Dawn - not once, but twice! Our team looks forward to working...
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Waterstone Mortgage - Fort Walton Beach, FL has received a review with 1 star rating from Jyapink26
Reply from Owner
January 8th, 2026 11:45 AM
Waterstone Mortgage takes all ratings seriously. We strive to provide the highest level of customer service and consistent communication throughout the loan process. We are sorry we did not meet expectations.
Sue, from Waterstone Mortgage did a phenomenal job helping me secure a loan. She answered our questions, followed up with us from time to time and most importantly secured the best possible interest rate despite fluctuating market. She made...
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Reply from Owner
July 5th, 2017 12:00 AM
Thank your for your review, Matthew! Our team is so glad to hear that you found a great partner in us. A low interest rate is always a bonus, too! We hope to see you soon and want you to know we are happy that you are loving your new home!
Dawn was fantastic in helping us with our mortgage! Excellent communication throughout. She couldn't have made it any easier for us! We definitely recommend Dawn and Waterstone!
Sue did a wonderful job of keeping us informed throughout the process. We had a very tight timeframe to get the loan processed. Sue and her team did an excellent job and we close on the date we requested.
Reply from Owner
March 31st, 2017 12:00 AM
Thank you! We are happy to hear Sue kept you informed throughout the process, we hope to work with you again in the future!
Sue and her team are amazing. We used them to purchase out home in Florida back in 2012. When I got a job offer and took it in Atlanta initially I was worried we were in separate states. To be honest I never even noticed. Things were done electronically...
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Reply from Owner
March 17th, 2017 12:00 AM
Thank you, Mark! It is important to work with a lender who understands your specific needs and we are happy to hear Sue made the purchase process easy for you. We hope to work with you again in the future!
Lots of back and forth with all the required paperwork and a couple hiccups regarding what we sent in vs what they received didn't stop me from having a mostly enjoyable experience with Waterstone. Sue, Jamie, Ginger, and everyone else there...
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Reply from Owner
January 8th, 2026 11:45 AM
Thanks for the review, Derek! We're glad to hear you had a positive experience with Sue and her team.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions