

Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sue and the entire Waterstone team were on top of the process making sure everything went as smoothly as possible. Anything that Sue could do to make obtaining my mortgage a possibility, she did without hesitation. Thank you Sue!!!
Reply from Owner
July 5th, 2019 12:00 AM
Thanks for the 5-star review, Anthony! Keeping our clients up-to-date throughout the loan process is one of our main goals, and it sounds like Sue and the Waterstone Mortgage team in Florida did an amazing job. Enjoy your new home!
Sue Botelho and her team are the most professional and efficient lenders I've ever worked with! From loan application submission to closing day, Sue guides, informs and provides customers with expert knowledge of the loan process and what to...
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Reply from Owner
July 1st, 2019 12:00 AM
Thank you for your review, Rosalyn. We're so glad you had a positive and streamlined mortgage experience with Sue and her team. We agree, Sue is amazing!
I had a unique situation where my pay stubs were messed up due to a paperwork error at work. She still went above and beyond working late hours to get my file together and approved so I could close quickly! Will definitely recommend her and...
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Reply from Owner
June 27th, 2019 12:00 AM
Thanks for the 5-star review! We're glad Heather was able to work through the circumstances of your home loan and help you close on time. Enjoy your new home!
Heather was wonderful to work with! We were moving into the area from a different state. She made everything easy and painless! I would recommend her to anyone that is in need of her services!
Reply from Owner
June 27th, 2019 12:00 AM
That's awesome, Sarah! Moving across statelines can be a challenge, but we're glad to hear that the home loan experience was easy for you. Thanks for taking the time to share your feedback!
I wish I could give MORE than five stars! Beth is an absolute delight to work with. She pays great attention to detail and treats her clientele with the upmost professionalism. Her integrity and work ethic shines with every interaction. She...
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Our experience with Sue and her team exceeded our expectations for the lending process. She took a normally stressful process and walked through everything with us from beginning to end. She was professional, thorough and offered insight that...
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Reply from Owner
May 14th, 2019 12:00 AM
Thank you, Shawna for this wonderful review. Sue's extensive industry knowledge makes a big difference through out the loan process. We do hope we have the chance to work with you again, should you have future homebuying or refinancing needs....
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Sue, Lindsey and Falon have given me exceptional customer service and helped me close on my first condo. I highly recommend Waterstone Mortgage and am thankful my realtor sent me to them. Thanks again Sue!
Reply from Owner
May 1st, 2019 12:00 AM
We appreciate you taking the time to write this review for Sue and her team and truly appreciate your recommendation. We're thankful to, that your realtor referred you to Waterstone Mortgage. Providing exceptional service throughout the loan...
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Ms. Sue was above and beyond my expectations and what packages Waterstone Mortgage can offer a single mom with kids. We found a great deal and package that fit my budget to start before even looking at homes and then buying the "perfect" home...
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Reply from Owner
April 19th, 2019 12:00 AM
Thank you for this wonderful review. We're glad working with Sue was so easy and smooth. We pride ourselves on providing our customers with exceptional service during the loan process. We can't wait to work with you again! Congratulations on...
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I highly recommend. She is extremely thorough and has an awesome personality!!
Sue did in a short time what Brand X could not do. With Brand X we had to extend our contract with the owners costing us an additional $1000.00. We had gone with Brand X after submitting to both Sue and them. Big mistake.Brand X a few days...
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Reply from Owner
April 4th, 2019 12:00 AM
Thank you for taking the time to write this review for Sue. It is very much appreciated. We're glad that Sue was able to turn your not so great experience with another lender around. We pride ourselves on our customer service and attention...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions