Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
When shopping for a home/condo/investment-- you WANT Sue on your team! She is dedicated, hardworking, and loyal to her word!!! She finds a way to say, YES!!
Say, Yes, to Sue Botelho!!!
Reply from Sue Botelho
March 23rd, 2020 04:44 PM
Thank you so much!!! 😁
If I had any questions about what documentation was required for my loan they always either called me or emailed me back promptly. I would highly recommend Sue and her team to any one that is looking to get a home loan.
Reply from Owner
February 17th, 2020 12:00 AM
Thank you for taking the time to share your first homebuying experience with us. Transparent, timely communication is the key to an easy loan process. We hope you are enjoying your new home, congratulations.
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Waterstone Mortgage - Fort Walton Beach, FL
Waterstone Mortgage - Fort Walton Beach, FL has received a review with 5 star rating from James B
Reply from Owner
January 8th, 2026 11:45 AM
Thank you for the five-star rating, James!
Sue's help was tremendous! She helped me with a loan that allowed me to sign and put $0 down and she was in constant contact with me and my wife for the duration of our offer and closing. Because of her help, my wife and I were able to close...
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Reply from Owner
October 23rd, 2019 12:00 AM
Thank you for the 5-star review! We're glad you were able to take advantage of one of our no-down-payment loan options. It's always a bonus when you have extra cash to spend on furniture, appliances, and other items for your new home! Thanks...
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Sue Botelho made what could be a very stressful process, a lot less intimidating. Her expertise was especially helpful, as we did hit a few snags along the way. Sue was able to get things resolved and calm our nerves. I would definitely recommend...
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Reply from Owner
October 23rd, 2019 12:00 AM
We agree, Sue is amazing when it comes to creating a smooth loan process for her clients! We're glad she made your mortgage experience an excellent one. Thank you for taking the time to share your feedback!
We had a big debacle with a larger firm and in short ended up scrambling to secure a loan in less than two weeks and Sue did it! I’m am so grateful and amazed by how hard Sue and her team have worked to put this all together so quickly!! Never...
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Reply from Owner
October 23rd, 2019 12:00 AM
Wow, thanks for the glowing review, Amy! It sounds like Sue and her team made your mortgage experience a truly remarkable one. Thank you for sharing your feedback, and we greatly appreciate your referrals!
My wife and I were at a dead end with the mortgage process when we were referred to Heather. From the first conversation she didn’t stop working for us . 5 weeks later , today , we closed on our house . We could not have done this without her....
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Reply from Heather Calvo
September 6th, 2019 05:30 PM
Thanks you Mr. Martin. I’m glad I was able to help. Enjoy your home 🏠
My wife and I recently had the pleasure of using Waterstone Mortgages to obtain a loan in order to purchase a home. We found Sue Botelho and her entire staff to be absolutely amazing in their endeavors to take care of us. They made what is...
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Reply from Owner
September 10th, 2019 12:00 AM
So amazing! Thank you for those kind words. We agree, Sue and her team are nothing short of exceptional. Being treated like family certainly helps make the mortgage process a positive experience. Thanks again for taking the time to share your...
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Clear communication, expectations, and closed in less than 30 days. Clearly explained options, and Sue & her team were always available to answer questions.
Reply from Owner
September 3rd, 2019 12:00 AM
Awesome! We're glad to hear that your loan experience with Sue was top-notch. We hope to work with you again on any of your future home purchase or refinance needs. Thanks for sharing your feedback!
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I have known Beth Mangum, professionally and personally for almost 30 years. She's dedicated to what she does and she will ALWAYS do the best for her clients. She is honest, fair, truthful and her integrity is unwaivering. She will be on your...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions