Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
The Waterstone team were exceptionally great to work with. I had questions and they had answers anytime. I reached out. They were quick to respond. They made the process really easy. I would highly recommend them.
Reply from Owner
August 11th, 2026 01:34 PM
Thanks, Dewitt! We are so thrilled for you and your new home - it's beautiful! And what a GREAT birthday present for you, to boot! Enjoy the home and stay in touch!
The team at Waterstone was exceptionally great. They were always really responsive. Any questions I had they had answers and they made the process really easy. I would highly recommend this team.
Reply from Owner
August 7th, 2026 02:12 PM
We are so happy for you, Dewitt! Enjoy your new home and thank you for trusting us to get it done for you!
I had a great experience from the start to closing.The team was always very helpful and answered any questions I had. They made it easy . I highly recommend.
Reply from Sue Botelho at Waterstone Mortgage ...
August 7th, 2026 02:12 PM
Thank you for the review! You were one of the most responsive clients we have had and you made it easy for us to make it easy! We appreciate you!
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Waterstone Mortgage - Fort Walton Beach, FL
Called and left a voicemail requesting a callback, but never got one. Very disappointing considering I had worked with them in the past. Not what it used to be.
Reply from Owner
August 14th, 2026 02:11 PM
Hello Anthony, thank you for reaching out. We're sorry to hear you haven’t received a callback. Could you please let us know who are trying to reach? We’d be happy to help get you connected. Please call our Customer Relations Manager at ************...
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Working with Heather was truly an incredible experience. After initially working with a different loan officer, I transferred my loan to Heather during a time-sensitive situation to ensure I could close on my home. From that moment on, she...
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Reply from Heather Calvo
August 12th, 2026 07:49 PM
Sydney, I'm grateful for your kind words and pleased to know that my efforts made a difference in your homebuying journey. It was truly a pleasure to work with you and support you through the process. Your trust and appreciation mean a lot...
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Provided information at each step which made the process greatly smooth. Answered every question I had in extremely fast timing, even after hours. I couldn't be happier with my new home with Heather help.
Reply from Heather Calvo
August 12th, 2026 03:10 PM
Timmy, I'm grateful for your kind words and pleased to know that the process was smooth for you. I'm happy that I could assist with your questions promptly, and I'm delighted that you're enjoying your new home. Thank you for choosing to work...
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Great service. Closed on time with interest rate and costs on budget as first proposed. Sue and her team communicated well throughout the process. Would use them again.
Reply from Owner
August 7th, 2026 02:14 PM
Thank you, Dan! We appreciate you and your trust throughout the process!
Mortgage closed as promised, at the rate quoted. Sue and her team displayed flexibility with providing options for closing on this DSCR loan, which had several potential outcomes throughout the process. Thank you!
Reply from Sue Botelho at Waterstone Mortgage ...
August 7th, 2026 02:13 PM
Thank you for the review. We definitely ran into a few potential snags and we're so glad we got past all of them and got to closing on time!
easy not super stressfu.
Reply from Sue Botelho at Waterstone Mortgage ...
July 29th, 2026 06:41 PM
Thank you for the review! We are so happy that you were able to get the house with no money down. Congratulations, and we hope you make lots of memories!
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Dawn is easy to work with, she explains everything, she is available to answer questions or help in anyway she can. Every deal I have done with her has been easy and gets done quickly with top service. Can’t go wrong choosing Dawn to help with...
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Reply from Owner
August 4th, 2026 01:07 PM
I appreciate your kind words, Ryann. I'm happy to know that you found the process easy and efficient, and that I could provide the support you needed. If you have any more questions or need assistance in the future, I'm here to help.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions