Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Waterstone Mortgage - Fort Walton Beach, FL
Wonderfully helpful!
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this 5-star review, Abijah! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Sue and her team are miracle workers! My husband and I didn't originally start with Sue, which actually gave us an opportunity to learn how amazing she is. Long and painful story short, we had a lender that was recommended to us by a friend....
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Reply from Owner
July 31st, 2023 12:00 AM
Thank you for taking the time to write this review, Keely! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
Heather was excellent. Best communication I have received when getting a home loan. Recommend to everyone
for
Waterstone Mortgage - Fort Walton Beach, FL
Unfortunately my original contact had a family emergency and had to step away and the 'manager' took over my loan. I am beyond unsatisfied with her - customer service and knowledge and over all handling of my loan. Beyond unsatisfied! I hate...
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Heather Calvo has received a review with 5 star rating from elizabeth allen
Heather Calvo has received a review with 5 star rating from Brian Crenshaw
for
Waterstone Mortgage - Fort Walton Beach, FL
Waterstone Mortgage did an incredible job with my home loan! I want to thank everyone there, especially Julie, they went above and beyond to make the loan process smooth and seamless! Julie was always available to answer any questions and even...
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Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this review, Katie! We know how many questions pop up throughout the home loan process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Julie and her team went above...
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for
Waterstone Mortgage - Fort Walton Beach, FL
Was extremely helpful . Guided me every step of the way and was explained to help me understand everything as a first time home buyer. Love love them and so thankful. Most definitely will recommend.
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this 5-star review, Aubrey! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.
Sue and her team were absolutely amazing through the whole process. I felt confident and comfortable ever step of the way and there were no surprises. Sue made sure I understood each process as we went through it and what to expect. Not only...
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Reply from Sue Botelho at Waterstone Mortgage ...
June 12th, 2023 05:41 AM
Thank you for your recommendation, Brooke! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
for
Waterstone Mortgage - Fort Walton Beach, FL
Sue and her team were absolutely amazing through the whole process. I felt confident and comfortable ever step of the way and there were no surprises. Sue made sure I understood each process as we went through it and what to expect. Not only...
read more
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for taking the time to write this review, Brooke! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions