

Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
This is my second mortage transaction with Beth and her team. She was my go-to choice based on my first experience with Beth and BoE, and this second mortgage financing service executed was even smoother. Beth stayed engaged with me almost...
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Reply from Owner
October 7th, 2025 02:46 PM
You are the best! It's always a pleasure to work with you, and as always, am grateful you chose me!
I am very happy with the ultimate loan; however, the loan process was just horrible. I worked in the mortgage industry for over 30 years and I can honestly say Sue did not have a handle on the loan terms, or more importantly, how to communicate...
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I am very happy with the ultimate loan; however, the loan process was just horrible. I worked in the mortgage industry for over 30 years and I can honestly say Sue did not have a handle on the loan terms, or more importantly, how to communicate...
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I am thankful for all of the help she gave me in buying my house. The entire staff at Waterstone were extremely helpful and very diligent on what was required.
Reply from Owner
October 1st, 2024 12:00 AM
Thank you for taking the time to write this review, Mstevens! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Dawn and her team.
Great people to work with and always ready to help thank you so much for everything!!!! Rachel Sue and Laura
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for this 5-star review, Colombina! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Heather did a phenomenal job in guiding us throughout the mortgage loan process. She made the process smooth and easy to understand, which made it a joy. I highly recommend Heather if you need a mortgage loan. She will absolutely ensure you...
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Heather did a phenomenal job in guiding us throughout the mortgage loan process. She made the process smooth and easy to understand, which made it a joy. I highly recommend Heather if you need a mortgage loan. She will absolutely ensure you...
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Reply from Owner
January 8th, 2026 11:44 AM
We appreciate you taking the time to write this review! We are happy to hear Heather turned your mortgage loan experience around, with her professional demeanor and expertise. We hope to look forward to working with you again in the future....
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Heather provided prompt communication, great feedback, and was extremely helpful answering my questions throughout the process. Heather and her team made the home loan process easy and hassle free. I’d recommend Heather and Waterstone to anyone...
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Working with Beth was such a breeze. She came out straight forward with everything we needed to hear as well as gave us the opportunity to look elsewhere whenever shopping around for competitive pricing. Even after months of waiting on the...
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JJ and Rachel knocked it out of the park for us getting a construction loan. They made it as easy as possible which was much appreciated while trying to get our lives back on track after a tornado tore up our previous house. I'd give 10 stars...
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Reply from Owner
January 8th, 2026 11:44 AM
Your feedback is incredibly valuable. JJ and Rachel are thrilled to have helped you with your construction loan. Thank you for sharing your experience with us!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions