Waterstone Mortgage - Fort Walton Beach, FL
Fort Walton Beach, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sue was absolutely amazing to work with. She made the entire process fast, smooth, and stress-free. She had clear answers for all of my questions and was always willing to go the extra mile to get things done. I would highly recommend Sue and...
read more
Reply from Owner
November 22nd, 2025 01:36 PM
Thank you so much! We are super excited to see what you do with the house and hope that you enjoy it and make lots and lots of memories!
Sue was absolutely amazing to work with. She made the entire process fast, smooth, and stress-free. She had clear answers for all of my questions and was always willing to go the extra mile to get things done. I would highly recommend Sue and...
read more
Reply from Sue Botelho at Waterstone Mortgage ...
November 21st, 2025 02:33 PM
Thank you so much, Jared! I'm so excited for you and can't wait to see what you do with the house! I hope we were able to make your birthday a little happier with the closing. On a yacht. In the Bahamas! :)
Heather was always one step ahead and had an answer to every questio!
Reply from Heather Calvo
November 25th, 2025 04:42 PM
I'm glad to hear that you felt well-supported and that I could provide the answers you needed throughout the process, Amee. It's important to me to stay proactive and make the experience as smooth as possible. Thank you for choosing Waterstone...
read more
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Nellie B
Reply from Owner
November 21st, 2025 02:33 PM
Thank you so much!
you staff made the whole process enjoyable and not stressful. THANKS
Reply from Sue Botelho at Waterstone Mortgage ...
November 13th, 2025 05:27 PM
We appreciate that! Our goal is to do exactly that and I'm so very glad that we met it!! Enjoy your new home!!!
for
Ken was very easy to work with and very responsive. We look forward to using Ken for the next purchase.
Reply from Ken Jarosz
June 17th, 2026 06:22 PM
Chris, Thank you for the kind words. I look forward to assisting you again in the future. In the meantime, enjoy the beach! Ken
You interacted with my husband throughout this process. So my opinions are neutral
Reply from Sue Botelho at Waterstone Mortgage ...
November 7th, 2025 06:33 PM
Thank you.
Great competitive rates, very responsive.
Reply from Sue Botelho at Waterstone Mortgage ...
November 7th, 2025 01:54 AM
Thank you for your review! I’m so glad we were able to get you refinanced and save your money as well as cut your term by quite few years 😊
Sue and Linda were both very professional, made themselves available all hours of the day and night and kept me up to date on how we were progressing, or when we were not. My rationale for not rating 10/10 or Great is because of how many times...
read more
Reply from Sue Botelho at Waterstone Mortgage ...
November 4th, 2025 02:43 PM
Thank you so much for taking the time to share your experience. We truly appreciate your recognition of the time and communication that went into making this loan happen! Your transaction was indeed one of the more complex ones — involving...
read more
Smooth process. Highly recommend.
Reply from Owner
November 7th, 2025 01:54 AM
Thank you so very much! Enjoy your new beach property and I hope you make a lot of memories!
301–310 of 819
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions