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Sarah Cole, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-216-855-1199
Rating: 4.92

Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.92

(245)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 855-1199

Medina, OH

https://www.ruoff.com/sarahcole

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(245)

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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Mackenzie S

Reply from Owner

July 17th, 2025 04:02 PM

Mackenzie, thank you for your wonderful review. I'm delighted to know that your experience with me was a positive one. It's important to me that every client feels supported and informed throughout the home buying process, and it's great to...

Overall great experience

Reply from Sarah Cole, Ruoff Mortgage

November 19th, 2025 04:05 PM

Thank you for sharing your thoughts. I'm pleased to hear that your experience was positive overall. If there's anything more I can do for you or if you have any questions, please don't hesitate to reach out.

Sarah was very kind and helpful throughout the process. She responded to all my questions quickly and helped me feel at ease.

Reply from Owner

May 7th, 2025 05:32 PM

I'm thrilled to hear that you had a positive experience and felt at ease throughout the process. It was a pleasure assisting you, and I'm glad I could help with your questions. Thank you for your kind words. I am always here for anything you...

Sarah was very kind and helpful throughout the process. She responded to all my questions quickly and helped me feel at ease.

Reply from Sarah Cole

May 15th, 2025 10:16 AM

I'm thrilled to hear that I could make the process easier for you and promptly address your questions. It was a pleasure assisting you, and I truly appreciate your kind words.

Sarah Cole is hands down the best loan agent I've ever worked with. Any problems or issues that came up she was quick with a solution. Being a single father with a busy schedule, she was able to navigate me through the apps,loan process and...

Reply from Owner

July 17th, 2025 04:03 PM

Cody, thank you for your wonderful feedback. It truly means a lot to know that I was able to assist you effectively, especially given your busy schedule as a single father. I'm glad I could help navigate the loan process smoothly for you and...

Sarah was definitely hands down amazing to work with,she is a problem solver. And was onto of everything the minute in came in no matter the time. I would like to thank her for helping me and my family,being a single father means alot how she...

Reply from Sarah Cole, Ruoff Mortgage

November 19th, 2025 04:08 PM

Cody, I'm glad to hear you found my assistance helpful throughout the loan process. Supporting you and your family, especially as a single father, is truly important to me. Being proactive and addressing any issues promptly is how I aim to...

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Jenna O

Reply from Owner

November 19th, 2025 04:08 PM

Thank you so much for taking the time to complete a review! I appreciate your feedback!

Sarah was FANTASTIC! She was attentive and professional throughout the whole process!

Reply from Sarah Cole, Ruoff Mortgage

April 21st, 2025 04:35 PM

Jenna, it was a pleasure working with you, and I appreciate your kind words. Thank you for trusting me to help your family! I am so excited for you :) I am always here for anything you may need.

Everything was handled perfect

Reply from Sarah Cole

April 21st, 2025 04:36 PM

It was a pleasure working with you guys, and I appreciate your positive feedback. I hope you LOVE your new home!

Sarah was incredibly helpful and super informative during our home buying process. As a first time home buyer, navigating this journey was a breeze with Sarah on our team. She is super responsive, and always answered any questions or concerns...

Reply from Sarah Cole

April 11th, 2025 12:04 AM

I'm thrilled to hear that your home buying process was smooth and stress-free. It was a pleasure assisting you, and I appreciate your generous recommendation. Thank you for trusting me to guide you through this important journey.

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About

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Construction Loan

Fixed Rate Mortgages

Specialities