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Sarah Cole, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-216-855-1199
Rating: 4.92

Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.92

(245)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 855-1199

Medina, OH

https://www.ruoff.com/sarahcole

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(245)

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Sarah was there everystep of the way. Everything was very simple and easy to navigate through.

Reply from Sarah Cole

August 12th, 2025 03:23 PM

Thank you, Andrei, for sharing your positive experience. I'm glad I could make the process straightforward and easy for you. Being there every step of the way is important to me, and it's wonderful to know that it made a difference in your...

Sarah was exceptional from start to close and I would recommend her to anyone.

Reply from Sarah Cole

August 9th, 2025 04:33 PM

Thank you, Jason, for your kind words. I'm so pleased to hear that you found my support exceptional throughout your journey. Knowing that you'd recommend me to others truly means a lot. If you have any further questions or need assistance in...

We were very pleased at how fast everything went

Reply from Sarah Cole, Ruoff Mortgage

November 19th, 2025 04:04 PM

Tammie, I'm glad to know that the speed of the process met your expectations. Timely service is a priority, and it's great to hear your feedback. If there's anything else you'd like to discuss or if you have any questions in the future, please...

EVERYTHING!!

Reply from Sarah Cole

August 7th, 2025 04:07 PM

Judy, thank you for your enthusiastic feedback! It’s truly rewarding to know that your experience with me covered all the bases. If there's ever anything specific you'd like to discuss or if you have any future needs, I'm here to help. Appreciate...

I had a really difficult process buying a home, I had Never done this before and I was supposed to be buying a home with my fiance, which changed and he needed to be taken off the loan. Sarah helped me more than she will know. She quickly changed...

Reply from Sarah Cole, Ruoff Mortgage

July 17th, 2025 04:00 PM

Vanessa, I'm truly grateful for your heartfelt words. I'm so glad I could support you through what was undoubtedly a challenging process. Helping you navigate the loan changes and ensuring you felt comfortable and informed every step of the...

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Renee P

Reply from Owner

November 19th, 2025 04:05 PM

Thank you for taking the time to complete a review!

Sarah was amazing 🤩

Reply from Sarah Cole

June 22nd, 2025 03:18 PM

I'm thrilled to hear that you had an amazing experience, Renee. It was a pleasure assisting you. Thank you for your kind words!

Sarah was very knowledgeable about everything todo with the home buying process. She was very confidentand her word was reliable regarding everything that was to happen. She went out of her way to assist me when I needed extra support. I would...

Reply from Sarah Cole, Ruoff Mortgage

July 17th, 2025 04:01 PM

Marilyn, thank you so much for taking the time to leave such a thoughtful review. I'm delighted to hear that my knowledge and support made a positive impact on your home buying experience. It's always my goal to provide reliable guidance, and...

Working with Sarah was a pleasure! She was very kind and informative when helping us as first time home owners through the process.

Reply from Sarah Cole, Ruoff Mortgage

July 17th, 2025 04:01 PM

I'm so glad to hear that you had a pleasant experience working with me, Sean. Assisting first-time homeowners is something I'm passionate about, and I'm pleased to know that my guidance was helpful to you. If you have any other questions or...

Sarah was awesome my original Lender quit on me. After 45 days! Sarah was able to get me closed in 2 weeks.!!!!!! Super Thankful for her getting the job so fast. After going through what I did prior.

Reply from Sarah Cole

June 16th, 2025 08:06 PM

I'm thrilled to hear that I could assist you in closing your mortgage quickly after the challenges you faced. Your gratitude means a lot to me, and I'm thankful for the opportunity to help you through the process. If you need anything further,...

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About

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Construction Loan

Fixed Rate Mortgages

Specialities