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Sarah Cole, Ruoff Mortgage - Senior Loan Officer | NMLS# 79345O | Ruoff Mortgage NMLS# 141868 in Medina, OH
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Sarah Cole, Ruoff Mortgage

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Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

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Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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    Toye W
    Posted on March 31st, 2025 04:28 PM
    My experience with Sarah Cole of Ruoff Mortgage was truly exceptional. Without a doubt, it was the best experience I’ve ever had with a mortgage partner. Sarah’s dedication, attentiveness, and solution-oriented approach make her an invaluable...
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    Reply from Owner
    April 21st, 2025 04:37 PM
    It was a pleasure assisting you, and I am grateful for your kind words. I look forward to working with you again in the future for any future investment mortgage needs.
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    Toye W
    MAPLE HEIGHTS, OH
    Posted on March 31st, 2025 04:22 PM
    Sarah always went above and beyond. Very grateful for he rprofesionalism, kindness and guidance.
    Reply from Sarah Cole, Ruoff Mortgage
    March 31st, 2025 04:28 PM
    I'm thrilled to hear that you appreciated my professionalism, kindness, and guidance. It was a pleasure to assist you throughout the process, and I'm grateful for your kind words. Thank you for choosing to work me and trusting to help you purchase...
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    Alex F
    Posted on March 26th, 2025 08:06 PM
    Sarah is the best!
    Reply from Owner
    April 1st, 2025 12:11 AM
    Thank you, Alex, for your kind words! I'm thrilled to hear that you had a positive experience. It was a pleasure assisting you! I am privileged to have been a part of your homeownership journey. If you have any further questions or need assistance...
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    Alexandra F
    New Franklin, OH
    Posted on March 26th, 2025 08:05 PM
    Sarah was extremely knowledgable and easy to work with through this whole process! We are so lucky to have worked with her on buying our first home!
    Reply from Sarah Cole, Ruoff Mortgage
    March 26th, 2025 09:03 PM
    I'm thrilled to hear that you found the process smooth and informative. It was a pleasure assisting you with your first home purchase. Thank you so much for your kind words and trust in me to assist you. I hope you love making your new house...
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    Patrick V
    Litchfield, OH
    Posted on March 21st, 2025 03:32 PM
    Sarah was always extremely pleasant and easy to work with. She spent a lot of time going over things i didn’t understand and just made the process really easy for me as a first time home buyer. Also she worked hard to get my loan closed in...
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    Reply from Sarah Cole, Ruoff Mortgage
    March 21st, 2025 03:41 PM
    Thank you so much, Patrick! I'm thrilled to hear that your experience as a first-time homebuyer went smoothly. It was a pleasure working with you and ensuring everything was clear and manageable. Getting your loan closed quickly was a priority,...
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    Teresa D
    Posted on March 14th, 2025 11:17 PM
    Amazing process and easy to understand. We were overwhelmed as first time home buyers and Sarah empowered us with education and reassurance! Can't recommend enough for your first time experience.
    Reply from Owner
    March 21st, 2025 03:43 PM
    Thank you so much, Teresa! I'm thrilled to hear that you felt empowered and educated throughout the process. It's truly rewarding to know that I could ease some of the overwhelm for you as first-time home buyers. Your kind words mean a lot,...
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    Teresa M D
    Parma, OH
    Posted on March 14th, 2025 11:17 PM
    Amazing process and easy to understand. We were overwhelmed as first time home buyers and Sarah empowered us with education and reassurance! Can't recommend enough for your first time experience.
    Reply from Sarah Cole, Ruoff Mortgage
    March 24th, 2025 05:30 PM
    Teresa, thank you so much for your wonderful review! I'm truly thrilled to hear that you felt empowered and reassured throughout your home buying journey. It was a pleasure working with you, and I'm so glad I could help make the process easier...
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    Jerome L
    Posted on March 4th, 2025 10:09 PM
    My wife and I truly enjoyed working with Sarah who made our dream come true of buying our second home.
    Reply from Owner
    March 24th, 2025 05:31 PM
    Thank you so much, Jerome! I'm thrilled to hear that you and your wife had a positive experience. It was truly a pleasure helping you both find your second home, and I'm so glad I could be a part of making that dream a reality. If you ever...
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    Jerome E L
    Streetsboro, OH
    Posted on March 4th, 2025 10:08 PM
    From the beginning the process was smooth and professional
    Reply from Sarah Cole, Ruoff Mortgage
    March 4th, 2025 10:33 PM
    Thank you so much for sharing your experience, Jerome. It was a pleasure working with you guys and guiding you through the process. I’m thrilled to hear that you found it smooth and professional. If you ever have any questions or need assistance...
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    Adam C
    Posted on February 26th, 2025 04:29 PM
    Sarah and Ruoff were fantastic to work with and very professional throughout. Knowledgeable and there for you through every step of the home buying process.
    Reply from Owner
    February 27th, 2025 03:11 PM
    Thank you so much, Adam! I'm thrilled to hear that you had a positive experience with us. It was a pleasure assisting you through the home buying journey, and I'm glad I could be there for you at every step. Your kind words mean a lot, and...
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    About
    Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Specialities
    FHA Loans
    VA Loans
    1st time homebuyer programs
    OHFA
    1st time homebuyer grants
    Down Payment Assitance Loans
    HomeReady
    HomePossible
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    Positions
    • Ruoff Mortgage - Senior Loan Officer
      May 2nd, 2022 - Current
    Memberships
    • Medina Count Board of Realtors Affiliate
    • Medina County Board of Realtors Affiliate
    • Young Professional Network
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 79345
    • OH - MLO.021156.003
    Gallery
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
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    Achievements
    • Ranked #1 Loan Officer in Medina County 2021
    • Top Companywide Customer Service Satisfaction Award
    • Presidents Club 2023 & 2024
    Hobbies
    • Softball
    • Playing pool
    • Traveling
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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