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Sarah Cole, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-216-855-1199
Rating: 4.92

Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.92

(245)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 855-1199

Medina, OH

https://www.ruoff.com/sarahcole

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(245)

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Having the Loan Butler was great and it left no questions about where you were in the loan process. Sarah was very helpful with costs on homes and explained everything we were doing in the process.

Reply from Sarah Cole

January 24th, 2026 02:25 AM

Terr, thank you so much for taking the time to share your experience! I’m really glad to hear that the Loan Butler helped keep things clear and that you always knew where you were in the process. Transparency and communication are extremely...

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Mona H

Reply from Owner

December 1st, 2025 04:59 PM

Thank you so much for the 5-star review! Your support and trust mean everything — I’m always here if you ever need anything in the future or any friends or family that need help with their homebuying journey!

Sarah was excellent to work with! Would definitely recommend her and Ruoff Mortgage!

Reply from Sarah Cole, Ruoff Mortgage

December 1st, 2025 04:57 PM

Thank you so much for the 5-star review! I truly appreciate your trust me to help with your homebuying journey

Sarah is awesome

Reply from Sarah Cole, Ruoff Mortgage

December 1st, 2025 04:56 PM

Thank you for the amazing review! It was an honor to help you — I’m so grateful for your trust! 💛

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Olugbenga O

Reply from Owner

November 19th, 2025 03:56 PM

Thank you so much for the 5 star review. It was my pleasure assisting you both finance your new home!

Sarah was great to work with, yet again. She helped us with our furst home and came through again with constant and quick replies to all of our questions, and guiding us through a fast closing deadline. Thanks again!

Reply from Sarah Cole, Ruoff Mortgage

October 30th, 2025 04:04 PM

Olugbenga, I’m so glad I could help you through the process again! I know the timeline was tight, but we made it happen! If you ever need anything or have questions down the road, you know I’m always here to help. Thanks again for trusting...

Sarah was and incredible person to work with! She was very relational and seemed like "one of my friends" rather than me just being a business transaction. Also I LOVED the fact that I was able to close on the house in TWO WEEKS!! It took a...

Reply from Sarah Cole

October 20th, 2025 03:13 PM

Brian, it's great to hear that your experience felt personal and more like working with a friend. I understand how valuable it is to feel connected rather than just another transaction. Closing on your house in two weeks was indeed a team effort,...

Thank you for the cutting board! Know mortgage sold to Pennymac and Insurance called. Thank you

Reply from Owner

November 19th, 2025 03:56 PM

I'm glad you liked the cutting board! It was a pleasure working with you. If you have any questions about your mortgage being sold to Pennymac or about the insurance, please feel free to reach out. I'm here to help with any concerns you might...

On top of my concerns

Reply from Sarah Cole, Ruoff Mortgage

November 19th, 2025 03:57 PM

Donna, it means a lot to know that you took the time to share your feedback. If there are any concerns or questions you would like to discuss further, please feel free to contact me directly. I'm here to assist you with any needs you may have....

Sarah was awesome through out the whole process and I would recommend her and the Ruoff team to any first time home buyers looking to make their home buying experience as smooth as possible!

Reply from Owner

November 19th, 2025 03:58 PM

It was such a pleasure assisting you Nikiyah make your homeownership dreams come true !

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About

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Construction Loan

Fixed Rate Mortgages

Specialities