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Sarah Cole, Ruoff Mortgage - Senior Loan Officer | NMLS# 79345O | Ruoff Mortgage NMLS# 141868 in Medina, OH
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Sarah Cole, Ruoff Mortgage

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Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

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Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • Encompass
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    Stuart R
    North Olmsted, OH
    Posted on February 24th, 2026 07:09 PM
    Everything went well . Sarah was great !
    Reply from Sarah Cole
    March 6th, 2026 07:10 PM
    Hi Stuart, I'm glad to hear that everything went smoothly and that you had a positive experience. If you need any assistance or have further questions, feel free to reach out. Thank you for your feedback!
  • Encompass
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    Andrew M N
    Fairlawn, OH
    Posted on February 17th, 2026 06:39 PM
    Attention to detail.
  • Encompass
    M
    Mitchell W
    Galion, OH
    Posted on February 16th, 2026 04:07 PM
    Sarah was great to work with. Her knowledge and communication set her over the top. Always enjoy working with her and I recommend her every chance I get.
    Reply from Sarah Cole, Ruoff Mortgage
    February 16th, 2026 06:46 PM
    Thank you so much for this incredible review — it truly means the world to me.I’m so grateful for the opportunity to work with you and for the trust you place in me. Communication and knowledge are two things I take very seriously, so hearing...
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    Nicholas M
    Posted on February 11th, 2026 04:45 PM
    Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Nicholas M
    Reply from Owner
    February 12th, 2026 08:01 PM
    Nicholas, thank you so much for the 5-star review! ⭐️I truly appreciate you trusting me with such an important milestone. It means the world to me that you took the time to share your experience. My goal is always to make the process clear,...
    read more
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    Nicholas M
    Brunswick, OH
    Posted on February 11th, 2026 04:45 PM
    Made the 1st time home buyer process very easy to understand, communication was great and the process very nice.
    Reply from Sarah Cole, Ruoff Mortgage
    February 11th, 2026 04:51 PM
    Thank you so much for the kind words! It truly means a lot to me. I’m so glad I was able to make the first-time home buying process easy to understand and that you felt well communicated with throughout the journey. That’s always my goal!I...
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    Tyler E
    Posted on February 9th, 2026 12:37 AM
    Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Tyler E
    Reply from Owner
    February 12th, 2026 07:56 PM
    Thank you so much for taking the time to submit a review. It was such a pleasure assisting you in purchasing your first home!
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    Tyler S E
    Stow, OH
    Posted on February 9th, 2026 12:36 AM
    Sarah was a rockstar , she helped my wife and I through step by step and we were super thrilled to have Sarah along side of us .
    Reply from Sarah Cole, Ruoff Mortgage
    February 9th, 2026 01:32 AM
    Thank you so much for the kind words! It truly means a lot to me. Helping you and your wife through each step was an absolute pleasure, and I’m so grateful you trusted me to be part of such an important milestone. Wishing you both so much happiness...
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    Keana R
    Posted on February 4th, 2026 05:23 PM
    Absolutely wonderful to work with! Made the process understandable and efficient.
    Reply from Owner
    February 9th, 2026 01:33 AM
    Thank you! That means so much to me. Making the process easy to understand and smooth from start to finish is always my goal. I truly enjoyed working with you and appreciate the trust you placed in me! 🏡✨
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    Tristian J S
    Akron, OH
    Posted on February 4th, 2026 05:22 PM
    Very efficient and worked with our schedule. Very flexible, kind, and knowledgeable!
    Reply from Sarah Cole, Ruoff Mortgage
    February 9th, 2026 01:33 AM
    Thank you!! I really appreciate you taking the time to share this. Working around your schedule was no problem at all, and I’m so glad the process felt smooth and supportive. Wishing you all the best! 😊🏡
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    Ryan L H
    Brook Park, OH
    Posted on January 21st, 2026 10:54 PM
    very Vast process
    Reply from Sarah Cole, Ruoff Mortgage
    January 24th, 2026 02:24 AM
    Thank you so much for taking the time to leave a review and for recognizing the speed and efficiency of our service — that truly means a lot. We always strive to move quickly while also providing clear communication and support throughout the...
    read more
  • 41–50 of 245
    About
    Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Specialities
    FHA Loans
    VA Loans
    1st time homebuyer programs
    OHFA
    1st time homebuyer grants
    Down Payment Assitance Loans
    HomeReady
    HomePossible
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    What is the Search Rank Score®?
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    Positions
    • Ruoff Mortgage - Senior Loan Officer
      May 2nd, 2022 - Current
    Memberships
    • Medina Count Board of Realtors Affiliate
    • Medina County Board of Realtors Affiliate
    • Young Professional Network
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 79345
    • OH - MLO.021156.003
    Gallery
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
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    +3
    Achievements
    • Ranked #1 Loan Officer in Medina County 2021
    • Top Companywide Customer Service Satisfaction Award
    • Presidents Club 2023 & 2024
    Hobbies
    • Softball
    • Playing pool
    • Traveling
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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