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Sarah Cole, Ruoff Mortgage
Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Everything went well . Sarah was great !
Reply from Sarah Cole
March 6th, 2026 07:10 PM
Hi Stuart, I'm glad to hear that everything went smoothly and that you had a positive experience. If you need any assistance or have further questions, feel free to reach out. Thank you for your feedback!
Attention to detail.
Sarah was great to work with. Her knowledge and communication set her over the top. Always enjoy working with her and I recommend her every chance I get.
Reply from Sarah Cole, Ruoff Mortgage
February 16th, 2026 06:46 PM
Thank you so much for this incredible review — it truly means the world to me.I’m so grateful for the opportunity to work with you and for the trust you place in me. Communication and knowledge are two things I take very seriously, so hearing...
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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Nicholas M
Reply from Owner
February 12th, 2026 08:01 PM
Nicholas, thank you so much for the 5-star review! ⭐️I truly appreciate you trusting me with such an important milestone. It means the world to me that you took the time to share your experience. My goal is always to make the process clear,...
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Made the 1st time home buyer process very easy to understand, communication was great and the process very nice.
Reply from Sarah Cole, Ruoff Mortgage
February 11th, 2026 04:51 PM
Thank you so much for the kind words! It truly means a lot to me. I’m so glad I was able to make the first-time home buying process easy to understand and that you felt well communicated with throughout the journey. That’s always my goal!I...
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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Tyler E
Reply from Owner
February 12th, 2026 07:56 PM
Thank you so much for taking the time to submit a review. It was such a pleasure assisting you in purchasing your first home!
Sarah was a rockstar , she helped my wife and I through step by step and we were super thrilled to have Sarah along side of us .
Reply from Sarah Cole, Ruoff Mortgage
February 9th, 2026 01:32 AM
Thank you so much for the kind words! It truly means a lot to me. Helping you and your wife through each step was an absolute pleasure, and I’m so grateful you trusted me to be part of such an important milestone. Wishing you both so much happiness...
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Absolutely wonderful to work with! Made the process understandable and efficient.
Reply from Owner
February 9th, 2026 01:33 AM
Thank you! That means so much to me. Making the process easy to understand and smooth from start to finish is always my goal. I truly enjoyed working with you and appreciate the trust you placed in me! 🏡✨
Very efficient and worked with our schedule. Very flexible, kind, and knowledgeable!
Reply from Sarah Cole, Ruoff Mortgage
February 9th, 2026 01:33 AM
Thank you!! I really appreciate you taking the time to share this. Working around your schedule was no problem at all, and I’m so glad the process felt smooth and supportive. Wishing you all the best! 😊🏡
very Vast process
Reply from Sarah Cole, Ruoff Mortgage
January 24th, 2026 02:24 AM
Thank you so much for taking the time to leave a review and for recognizing the speed and efficiency of our service — that truly means a lot. We always strive to move quickly while also providing clear communication and support throughout the...
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About
Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
FHA Loans
VA Loans
1st time homebuyer programs
OHFA
1st time homebuyer grants
Down Payment Assitance Loans
HomeReady
HomePossible
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Positions
- Ruoff Mortgage - Senior Loan OfficerMay 2nd, 2022 - Current
Memberships
- Medina Count Board of Realtors Affiliate
- Medina County Board of Realtors Affiliate
- Young Professional Network
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 79345
- OH - MLO.021156.003
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Awards
Achievements
- Ranked #1 Loan Officer in Medina County 2021
- Top Companywide Customer Service Satisfaction Award
- Presidents Club 2023 & 2024
Hobbies
- Softball
- Playing pool
- Traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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