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Sarah Cole, Ruoff Mortgage
Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Reoccurring communication was very nice. Being connected for even minor updates or even nothing at all helped to ease the process.
The entire process was quick and clear. Communication was efficient and answers were provided immediately.
Sarah was absolutely amazing!! She was very professional and personable. She always made herself available to answer all our questions and helped us navigate through the thicket of financial jargon. Sarah was definitely a positive force when...
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Sarah was amazing to work with! As first time home buyers, she walked us through the whole process and even gave us tips on how to boost our credit during the search process. She was so friendly and knowledgeable and was so easy to get ahold...
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It couldn’t have went better. Because of a previous experience I wasn’t looking forward to the mortgage officer experience. I was blown away by how well it went!
Not at all. Sarah went above and beyond making such a complicated situation as easy as possible and helping keep my mind calm during chaos. I’m so thankful for her and her help and expertise!
Everything went very smoothly and quickly!! Very happy with my experience!
Very informative and kept me up-to-date on the process
It was an pleasure to work with Sarah
Reply from Allen Johnson
May 30th, 2023 07:47 PM
Hello James. We appreciate the kind words about working with Sarah and glad to hear you had a positive experience. Thank you for putting your trust in Sarah and the Ruoff Mortgage team.
Sarah was beyond amazing and helpful ❤️ she was vary quick to respond to any questions and she always kept me updated every step of the way!!!
Reply from Allen Johnson
May 30th, 2023 07:04 PM
Hi Ashley. Thank you so much for your positive feedback! We are delighted to hear that Sarah provided amazing and helpful service to you. We understand that clear and timely communication is essential to a positive experience, and we are glad...
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About
Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
FHA Loans
VA Loans
1st time homebuyer programs
OHFA
1st time homebuyer grants
Down Payment Assitance Loans
HomeReady
HomePossible
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Positions
- Ruoff Mortgage - Senior Loan OfficerMay 2nd, 2022 - Current
Memberships
- Medina Count Board of Realtors Affiliate
- Medina County Board of Realtors Affiliate
- Young Professional Network
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 79345
- OH - MLO.021156.003
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Awards
Achievements
- Ranked #1 Loan Officer in Medina County 2021
- Top Companywide Customer Service Satisfaction Award
- Presidents Club 2023 & 2024
Hobbies
- Softball
- Playing pool
- Traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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