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Sarah Cole, Ruoff Mortgage - Senior Loan Officer | NMLS# 79345O | Ruoff Mortgage NMLS# 141868 in Medina, OH
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Sarah Cole, Ruoff Mortgage

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Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

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Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • Encompass
    E
    Erica F
    Maple Heights, OH
    Posted on November 2nd, 2023 07:16 PM
    Sarah was so helpful and knowledgeable. Escrow was so fast. Would highly recommend.
    Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
    November 9th, 2023 08:37 PM
    I am incredibly grateful for your positive feedback, Erica! It was a pleasure assisting you throughout the process. Your kind words motivate me to continue providing top-notch service to our clients. Thank you once again for the high recommendation,...
    read more
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    James T M
    Parma, OH
    Posted on October 26th, 2023 03:01 PM
    Excellent service
    Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
    November 9th, 2023 08:37 PM
    I'm truly grateful for your positive feedback, James. Your satisfaction is my top priority and I'm delighted to hear that you've had an excellent service experience. I appreciate your 5-star rating and please feel free to reach out if you need...
    read more
  • Encompass
    B
    Brandon E S
    Lakewood, OH
    Posted on October 9th, 2023 03:06 PM
    Sarah was the best!! Sarah took the time to explain EVERYTHING thoroughly and made sure I knew every detail about my loan. She followed up with me every step of the way and made the deal go as fast and efficient as possible. 100% recommend...
    read more
    Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
    November 9th, 2023 08:38 PM
    I'm thrilled to hear that you had such a positive experience, Brandon. It was my pleasure to guide you through the process and ensure you fully understood your loan. I always strive to provide a fast and efficient service and I'm happy that...
    read more
  • Encompass
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    Amber L A
    Amherst, OH
    Posted on October 5th, 2023 03:03 PM
    Everything went really smoothly! Theres nothing specific i can think of because everything just went exactly as i hoped
  • Encompass
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    Aaron J L
    Parma, OH
    Posted on October 4th, 2023 08:43 PM
    Everything was easily accessible throughout the entire process and Sarah was excellent on helping us to stay on track with our schedule.
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    Madison C G
    Akron, OH
    Posted on September 21st, 2023 03:22 PM
    I enjoyed working with Sarah every step of the way!
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    David D K
    Medina, OH
    Posted on September 14th, 2023 05:38 PM
    Sarah was friendly and very professional. She helped me get a lower rate than my intended lender. Overall, very happy.
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    Jessica G
    Parma, OH
    Posted on September 3rd, 2023 03:13 PM
    The turn around time on closing was incredibly quicker that I expected.
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    Ashlea N B
    Medina, OH
    Posted on August 25th, 2023 09:46 PM
    We liked that the loan approval process and closing went quickly. We also appreciated the different options given to us for home loans. However, we wish we didn't bank with Wells Fargo because nobody, including the loan officer, knew the limitations...
    read more
  • Encompass
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    Keith S D
    Hinckley, OH
    Posted on August 19th, 2023 12:39 AM
    Sarah was fantastic!! She is very knowledgeable about every aspect of the mortgage process. The process was very fast and efficient and it was all due to Sarah!
    Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
    August 21st, 2023 02:58 PM
    Thank you so much for the review ! I appreciate you taking the time to share your experience. It was wonderful working with you guys.  Congratulations again
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    About
    Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Specialities
    FHA Loans
    VA Loans
    1st time homebuyer programs
    OHFA
    1st time homebuyer grants
    Down Payment Assitance Loans
    HomeReady
    HomePossible
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    Positions
    • Ruoff Mortgage - Senior Loan Officer
      May 2nd, 2022 - Current
    Memberships
    • Medina Count Board of Realtors Affiliate
    • Medina County Board of Realtors Affiliate
    • Young Professional Network
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 79345
    • OH - MLO.021156.003
    Gallery
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
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    Sarah Cole, Ruoff Mortgage - Gallery Photo
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    +3
    Achievements
    • Ranked #1 Loan Officer in Medina County 2021
    • Top Companywide Customer Service Satisfaction Award
    • Presidents Club 2023 & 2024
    Hobbies
    • Softball
    • Playing pool
    • Traveling
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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