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Sarah Cole, Ruoff Mortgage
Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Sarah was so helpful and knowledgeable. Escrow was so fast. Would highly recommend.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:37 PM
I am incredibly grateful for your positive feedback, Erica! It was a pleasure assisting you throughout the process. Your kind words motivate me to continue providing top-notch service to our clients. Thank you once again for the high recommendation,...
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Excellent service
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:37 PM
I'm truly grateful for your positive feedback, James. Your satisfaction is my top priority and I'm delighted to hear that you've had an excellent service experience. I appreciate your 5-star rating and please feel free to reach out if you need...
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Sarah was the best!! Sarah took the time to explain EVERYTHING thoroughly and made sure I knew every detail about my loan. She followed up with me every step of the way and made the deal go as fast and efficient as possible. 100% recommend...
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Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:38 PM
I'm thrilled to hear that you had such a positive experience, Brandon. It was my pleasure to guide you through the process and ensure you fully understood your loan. I always strive to provide a fast and efficient service and I'm happy that...
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Everything went really smoothly! Theres nothing specific i can think of because everything just went exactly as i hoped
Everything was easily accessible throughout the entire process and Sarah was excellent on helping us to stay on track with our schedule.
I enjoyed working with Sarah every step of the way!
Sarah was friendly and very professional. She helped me get a lower rate than my intended lender. Overall, very happy.
The turn around time on closing was incredibly quicker that I expected.
We liked that the loan approval process and closing went quickly. We also appreciated the different options given to us for home loans. However, we wish we didn't bank with Wells Fargo because nobody, including the loan officer, knew the limitations...
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Sarah was fantastic!! She is very knowledgeable about every aspect of the mortgage process. The process was very fast and efficient and it was all due to Sarah!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
August 21st, 2023 02:58 PM
Thank you so much for the review ! I appreciate you taking the time to share your experience. It was wonderful working with you guys. Congratulations again
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About
Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
FHA Loans
VA Loans
1st time homebuyer programs
OHFA
1st time homebuyer grants
Down Payment Assitance Loans
HomeReady
HomePossible
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Positions
- Ruoff Mortgage - Senior Loan OfficerMay 2nd, 2022 - Current
Memberships
- Medina Count Board of Realtors Affiliate
- Medina County Board of Realtors Affiliate
- Young Professional Network
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 79345
- OH - MLO.021156.003
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Awards
Achievements
- Ranked #1 Loan Officer in Medina County 2021
- Top Companywide Customer Service Satisfaction Award
- Presidents Club 2023 & 2024
Hobbies
- Softball
- Playing pool
- Traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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